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Admin & Customer Service

Keyn International Group Sdn BhdKajang, Selangor, Malaysia

18 days ago

Job description

Requirements

Min SPM / Fresh graduate / Entry level applicants are encouraged to apply.
Proficiency in communication using English, and Bahasa Malaysia languages
Effective time management skills and the ability to meet deadlines
Monday – Friday (9am - 6pm), work on Saturday only if there is urgent meeting
MUST willing to work at Sg Long

Responsibilities

Daily monitor and reply to customer inquiries appropriately across all E-commerce platforms to ensure a reliable and consistent customer experience, aligned with best practices

Assisting customers with the ordering process, including order placement, tracking, cancellations, and returns.

Raise dispute and provide evidence for all the claims or penalty from e-commerce platforms.

To carry out ad-hoc duties assigned by the Management from time to time

Benefits

Annual Leave

Medical Leave

EPF / SOCSO / EIS

Training will be provided by the company

Skills

Administrative Support Communication Skills E-commerce Knowledge Time Management Problem-solving

Important Information

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Customer Service • Kajang, Selangor, Malaysia