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Digital Media Operator - Video productions
Two95 International Inc.Kuala Lumpur, Kuala Lumpur, Malaysia30+ days ago
Job descriptionEnsure low error rate – Check material is available for ingestion within SLA Always work efficiently and effectively, using correct workflow and work procedures Testing end to end for TV or Broadcast products; reporting thoroughly back to agreed escalation routes Prioritising Ingest tasks to meet SLA's and customer's requirements in conjunction with Traffic. Executing the following tasks in a proficient manner : Ftp and nVerge administration; Transcoding; QC and reporting; Digital File Review and Ingest; various post-production techniques; other tasks that become relevant to the role from time to time. Ensure you have the information and materials to complete the task to a satisfactory quality within the given timeframe, if not then you must raise this with Traffic at the earliest opportunity. Use all the technical tools efficiently and consistently and maintain an organised, structured and repeatable workflow Follow Ingest Standard Operating Procedures Communicate promptly and courteously in a helpful and professional manner to Traffic or other stakeholders. Ensuring that you maintain a customer-focused orientation at all times. Issue a QC report for each clock on each order. Assist in creating and maintaining checklists and SOP's File a fault report for any software or hardware deficiency Understand that the Ingest department is part of a bigger chain of activities and some flexibility may be needed to aid other departments in meeting their own targets, whilst not compromising the above. Be a part of a scheduled shift rotation. Assignments as required and relevant by Management Achieve the KPIs A minimum of 3 years experience in Ingest / Post production services. A background in advertising or media AV support is an advantage, as is knowledge of Broadcaster, Advertising and Post House operations or workflow. Good knowledge of Digital / Social and Online Formats (MP4, WebM etc.) Good knowledge of broadcast file formats; MXF, MOV etc. Good knowledge of Adobe Premiere Basic understanding of Adobe Audition and audio editing software Good knowledge of Transcoders and File creation techniques Good Understanding of Containers, codecs and encoding techniques Optional : Good knowledge of After Effects, Photoshop Annual Leave : 15 days Medical Leave : 14 days, and per government regulations Hospitalisation Insurance : Employee only, upon confirmation Medical Outpatient : RM1000 per calendar year on reimbursement basis (claimed for Optical / Dental / Outpatient) You will work on rotational shifts.
Position : Digital Media Operator / Ingest Operator
Responsible for : Ingest and Adpro
Department : Operations
Location : Kuala Lumpur
As a key member of the Production team, this role is focused on the receiving of and processing of files to a quality that meets the specifications of the destination and the customer requirements, within the SLA.
Your Responsibilities
Digital Media
- Ensure client’s orders and material are processed ready for ingest, and communicate any problems / issues with the client effectively and in a timely manner. Assist clients with all aspects of their order or any queries they may have.
- Ingest material, to the highest quality, into the system ensuring high productivity at all times with a constant flow of ingestion.
- FTP administration; Transcoding; QC and reporting; Digital File Reviewing and Ingest; various post-production techniques
- Constructively and proactively liaise within the team to ensure material is ingested and work is completed within SLA
- Communicate any problems / issues effectively and in a timely manner
- Fixing and creating broadcast compliant files for delivery using post-production tools
- Constructively and proactively liaise within the Production team to ensure material is ingested and work is completed within timeframes, customers are advised and charged appropriately for fixes.
- Maintain current clients & revenues by playing your part in ensuring the smooth running ingest, adpro and maintaining the high standards of Quality Control and Customer Service.
Operational Efficiency
Documentation
Ideally, you would currently be working in production, broadcast engineering, video editing or related industries
Requirements
Benefits
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Production Operator • Kuala Lumpur, Kuala Lumpur, Malaysia
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