Human Resource Manager (PEN)

Draft and post job advertisements on various platforms; source candidates through job portals, social media, referrals, and agencies.

Review applications, conduct initial screenings, and shortlist candidates based on job criteria and cultural fit.

Schedule and manage interviews with hiring managers, ensuring smooth logistics and communication throughout the process.

Conduct interviews, administer relevant assessments, and collaborate with hiring teams to evaluate and select the best candidates.

Extend offers, manage negotiations, and prepare employment contracts and related pre‑employment documents.

Coordinate background checks, ensure completion of required forms, and facilitate a smooth onboarding experience for new hires.

Employee Lifecycle Management

Coordinate new hire onboarding, including orientation, IT setup, introduction to company policies, and integration into the team.

Track probation periods, gather feedback from managers, and manage the confirmation process or necessary follow‑up actions.

Maintain and update employee records in the HR system, ensuring accuracy and confidentiality throughout the employee’s tenure.

Act as a point of contact for employee queries and concerns, ensuring a supportive and inclusive work environment.

Conduct exit interviews, manage clearance processes, ensure final documentation is completed, and provide feedback insights to management.

Maintain accurate HR records, including employee documentation, performance appraisals, and other relevant records.

Manage employee transfers, promotions, role changes, and contract amendments, ensuring proper documentation and communication.

Support performance management processes, including review cycles, goal setting, and development plans.

Employee Relations

Serve as a trusted point of contact for employees to raise concerns, suggestions, or grievances in a confidential and respectful manner.

Provide guidance to employees and managers on HR policies, code of conduct, and workplace ethics to ensure consistency and compliance.

Address and mediate workplace conflicts or misunderstandings promptly and fairly, ensuring alignment with company values and policies.

Handle disciplinary matters in accordance with company procedures, including conducting investigations, documentation, and follow‑up actions.

Manage formal grievance processes by facilitating resolution meetings, maintaining proper documentation, and ensuring timely closure.

Payroll, Leave & Attendance

Manage the end‑to‑end payroll process, ensuring accurate and timely salary payments to all employees in compliance with company policies and statutory requirements.

Maintain and update payroll records, including attendance, leave, overtime, bonuses, deductions, and other relevant data.

Ensure full compliance with local tax laws, social security, and other statutory contributions, submitting reports and payments within deadlines.

Reconcile payroll accounts monthly and resolve any discrepancies or errors promptly.

Prepare payroll reports and summaries for finance and management review.

Handle sensitive payroll information with the utmost confidentiality and professionalism.

Coordinate with finance, HR, and relevant government agencies on payroll‑related matters, audits, and inquiries.

Stay updated on changes in payroll regulations and recommend improvements to payroll processes and systems for greater accuracy and efficiency.

Compensation and Benefits

Develop, implement, and maintain competitive compensation structures aligned with company strategy and market trends.

Conduct salary benchmarking and market analysis to ensure pay equity and competitiveness.

Oversee employee benefits programs, including health insurance, retirement plans, leave policies, and other perks.

Coordinate enrolment, changes, and communication of benefits to employees.

Ensure all compensation and benefits policies comply with relevant laws and regulations.

Regularly review and update policies to reflect changes in legislation and business needs.

Provide clear information and guidance to employees regarding their compensation and benefits.

Address employee inquiries and resolve issues related to pay and benefits.

Prepare regular reports on compensation and benefits metrics for management review.

Analyse data to identify trends, forecast costs, and support strategic decision‑making.

Training and Development

Collaborate with department heads and managers to identify skill gaps and training needs aligned with organizational goals.

Develop, plan, and deliver effective training programs, workshops, and learning initiatives to enhance employee skills and performance.

Manage and coordinate the application and utilization of HRDF funds to support eligible training programs.

Ensure compliance with HRDF requirements and timely submission of claims and documentation.

Ensure timely utilization of the remaining HRDF funds within the stipulated period to avoid penalties or forfeiture imposed by the Malaysian government.

Organize training schedules, book venues, arrange trainers or facilitators, and manage participant registrations.

Monitor and evaluate the effectiveness of training programs through feedback, assessments, and performance metrics.

Make recommendations for improvements and adjustments based on evaluation results.

Maintain accurate records of training activities, attendance, and certifications for compliance and reporting purposes.

Identify high‑potential employees and support career development pathways.

Assist in succession planning for key roles to ensure business continuity.

Work with department heads to develop leadership development strategies.

Develop and review HR policies, procedures, and employee handbooks to ensure alignment with Malaysian labour laws and company values.

Partner with management to support workforce planning, organizational development, and strategic HR initiatives that align with business goals.

Lead HR‑related projects that drive business growth, enhance employee experience, and improve HR service delivery.

Generate and analyse HR reports and dashboards on key metrics such as turnover, headcount, recruitment effectiveness, and training ROI.

Use data‑driven insights to support informed decision‑making and continuous improvement in HR practices.

Prepare and manage the annual HR and Admin budget, ensuring proper allocation and cost efficiency across HR functions.

Manage any audits and liaise with government officers to ensure compliance with HR regulations.

Administrative Tasks

Oversee daily office operations, ensuring the workplace is clean, organized, and efficient.

Manage office facilities, ensure upkeep of office equipment, and oversee asset management and office supplies.

Assist with IT‑related activities such as setting up laptops, resolving issues with IT equipment, and ensuring smooth functioning of office technology.

Handle travel arrangements in accordance with company policies and manage non‑trade purchases, including sourcing, comparing quotes, and placing orders.

Oversee company decorations during festive seasons to celebrate diversity and enhance the office environment.

General Responsibilities

Disseminate company‑related information to employees to keep them informed and engaged.

Support day‑to‑day HR and administrative operations and undertake ad‑hoc duties as assigned by the management or supervisor.

Requirements

Skills and Knowledge

Strong understanding of labour laws, employment regulations, and HR best practices (local and international).

Familiarity with payroll, benefits administration, recruitment, and performance management.

Excellent communication and interpersonal skills to effectively interact with employees at all levels.

Strong leadership and team management abilities.

Conflict resolution and negotiation skills.

Analytical skills for HR metrics, reporting, and decision‑making.

Proficiency in HRIS and payroll software.

Organizational and multitasking skills to handle diverse responsibilities.

Application Questions

Your application will include the following questions :

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as a human resources manager?
• How many years' experience do you have in Human Resources (HR)?
• How many years of recruitment experience do you have?
• How many years of payroll experience do you have?
• How many years' experience do you have in employee relations?
• How many years' experience do you have in industrial relations & employment law?

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