Field Service Engineer / Field Service Technician

Field Service Engineer / Field Service Technician

Perform equipment installation, calibration, and commissioning at customer facilities.

Conduct preventive and corrective maintenance to ensure equipment reliability and performance.

Diagnose and troubleshoot mechanical, electrical, and software-related issues.

Provide technical training and support to customers and internal teams.

Prepare service reports, document issues, and communicate updates to customers and management.

Coordinate with the principle or factory engineers for advanced technical support or spare parts requirements.

Ensure all service activities comply with company safety and quality standards.

Requirements

• Diploma or Degree in Electrical / Electronics / Mechatronic / Mechanical Engineering or related field.
• Minimum 1-3 years of experience in field service, equipment maintenance, or technical support (fresh graduate are also encouraged to apply).
• Knowledge in semiconductor, SMT, or industrial automation equipment will be an advantage.
• Good analytical and troubleshooting skills.
• Willing to travel locally and occasionally overseas for service assignments or training.
• Possess own transport and valid driving license.
• Good communication skills in English, Bahasa Malaysia and Mandarin to effectively communicate with our diverse client base and stakeholders.

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