Virtualization Consultant - Citrix

Role Summary

This role is responsible for the technical oversight and daily operational management of workplace virtualization technologies under the Global End User Services (EUS) function. The position plays a key role in ensuring the delivery, adoption, and compliance of modern desktop virtualization solutions across global end markets. It also ensures that all activities adhere to IT governance, security standards, and global service policies.

Key Objectives & Impact

• Provide subject matter expertise and operational support for Citrix Virtual Desktop Infrastructure (VDI) and Microsoft Windows 365 (Cloud PC).
• Manage escalations, incidents, and performance issues within the region, acting as the regional technical point of contact.
• Ensure that services meet business needs, comply with IT standards, and evolve with technological advancements.
• Support technology change initiatives, service improvements, and vendor engagements across global markets.

Key Responsibilities

Oversee day-to-day management of :

Essential Experience & Skills

Experience Required :

In-depth understanding and hands-on experience with :

Demonstrated leadership in technical service delivery and cross-functional collaboration.

Candidate should have the following skillsets as well-

Education, Qualifications & Certifications

Required :

Strong technical proficiency in :

Microsoft Certified : Intune Administrator, Windows 365, Azure Virtual Desktop

Skills Required

Intune, Os Imaging, Powershell, Network Deployment, Citrix, Vdi, virtual desktop infrastructure