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Project Liaison Manager

Project Liaison Manager

Genting Theme ParkMalaysia
15 hours ago
Job description

Job Summary :

The Projects Liaison Manager plays a critical role in bridging communication and coordination between project stakeholders, contractors, consultants, and internal departments to ensure the successful planning, execution, and completion of development, renovation, and operational projects within the theme park. This individual is responsible for ensuring all projects align with the park's vision, guest experience goals, safety standards, and operational requirements.

Key Responsibilities :

Project Coordination & Liaison

  • Act as the primary point of contact between the project management team and key stakeholders including operations, maintenance, entertainment, safety, F&B, and retail.
  • Liaise with external consultants, architects, engineers, contractors, and government agencies to facilitate permits, inspections, and approvals.
  • Ensure all communications are timely, accurate, and clearly documented to avoid misalignment or delays.

Planning & Execution Oversight

  • Participate in project planning meetings, feasibility studies, and design reviews to ensure operational feasibility and guest-centric design.
  • Track project progress against milestones and report on key deliverables, risks, and resolutions.
  • Coordinate internal stakeholder reviews and feedback sessions to ensure all departments are informed and aligned.

    • Operational Integration

  • Coordinate the transition of projects from construction phase to operational readiness, including testing, training, and handover documentation.
  • Support soft openings and commissioning efforts, working closely with operations and guest services teams.

    • Quality, Safety & Compliance

  • Ensure projects comply with local regulations, theme park safety standards, accessibility guidelines, and environmental regulations.
  • Liaise with Health & Safety and Risk Management teams to ensure project safety plans are in place and executed.

    • Budgeting & Reporting

  • Assist in managing project budgets by monitoring expenditure, change orders, and vendor payments.
  • Provide timely updates to senior management on project status, budget variances, and issues requiring escalation.

    • Qualifications :

    Education & Experience

  • Bachelor's degree in Project Management, Engineering, Architecture, Business Administration, or related field.
  • Minimum 5 years of experience in project coordination or management, preferably in a theme park, hospitality, construction, or entertainment setting.
  • Experience working with multidisciplinary teams and external vendors.
  • Having Project Management Professional (PMP) Certification is an advantage

    • Skills & Competencies

  • Excellent communication and interpersonal skills with the ability to manage diverse stakeholders.
  • Strong organizational and time-management abilities.
  • Understanding of construction processes; ability to read technical drawings is an advantage.
  • Proficiency in project management tools (e.g., MS Project, Asana, Smartsheet) and MS Office Suite.
  • Knowledge of theme park operations and guest experience principles is a strong plus.
  • Knowledge of local construction regulations, HSE standards, and leisure facility compliance.

    • Working Conditions :

  • Based on-site at the theme park; may require occasional off-site meetings.
  • Able to work flexible hours, including weekends or evenings, depending on project needs.
  • Exposure to construction sites and active operational areas.
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    Project Manager • Malaysia