Key Account Executive (Retention and Upselling)Alpha Iota BPO Sdn Bhd • Cyberjaya, Selangor, Malaysia
Key Account Executive (Retention and Upselling)
Alpha Iota BPO Sdn Bhd • Cyberjaya, Selangor, Malaysia
30+ days ago
Job descriptionResponsible for managing customer accounts effectively, providing great experience to customers, and delighting customers while building rapport and loyalty by keeping close contact. Maintain an accurate record of client engagement. Maintain professionalism in all conversations with customers across all channels through phone calls and Whatsapp / Telegram chat. Provide great customer experience through a consultative approach. Be a strong team player and support company directions & goals. Take ownership of your own performance by evaluating key metrics. Be agile to change and continue to develop deeper knowledge and skills workshops, team huddles & coaching sessions. Work location : Remote Working hours : Monday - Friday (12PM - 9PM). Possess at least 2 years of relevant experience in Account Management / Customer Service / B2C Sales in any industry. Good command of English, Mandarin and Bahasa Malaysia. Good negotiation skills with the ability to resolve issues and customer concerns. Sense of ownership and pride in your performance and its impact on the company's success. Strong organisational, planning, problem-solving, and decision-making skills, and the ability to multitask, and work well independently and in a team setting. A proficient communicator with a consultative sales approach. Self-motivated and possess aggressive sales personality in achieving quantitative results.
Key Account Executive (Retention and Upselling)
About the job Key Account Executive (Retention and Upselling)
Join Our Alpha Iota Family, Where Everyone Wins!
- Exciting Work-from-Home Opportunities
- Learning & Development Programs to Upskill Yourself
- Lucrative Salary Package
- Health and Wellness Perks & Benefits
- Motivating and Supportive Teams
- ......and lots more!
Alpha Iota is based in Southeast Asia , where we are rapidly growing and are constantly on the lookout for talented individuals like yourself who want to make a difference and kickstart their successful careers. Heres what awaits you at Alpha Iota!
What would you be doing :
To be successful in this role, you will need to have :
#J-18808-Ljbffr
Create a job alert for this search
Key Account Executive • Cyberjaya, Selangor, Malaysia
Related jobs
%20Sdn%20Bhd)
Key Account Management Executive (Pharma / FMCG / Telco)
PT Mitrausaha Indonesia Grup • Kuala Lumpur, Kuala Lumpur, Malaysia
SME digital finance platform in Southeast Asia.We are licensed and operating in Singapore, Indonesia, Thailand, Malaysia and Vietnam, and backed by Sequoia India (Peak XV), Softbank Vision Fund, Kh...Show more
Last updated: 30+ days ago • Promoted
Key Account Executive
TOTAL MARKETING AND DISTRIBUTION SDN BHD • Kuala Lumpur, Kuala Lumpur, Malaysia
Total Marketing and Distribution Sdn Bhd is an emerging leader in the branding, marketing services, and talent management industries, recognized as a TikTok Malaysia TSP and Brand Network.By focusi...Show more
Last updated: 5 days ago • Promoted
Key Account Executive
MKA Group • Puchong, Selangor, Malaysia
Be among the first 25 applicants.Direct message the job poster from MKA Group.We are hiring a Key Account Executive to manage one of our key retailers.
This role will be responsible for managing and...Show more
Last updated: 30+ days ago • Promoted
Key Account Management Executive (Mortgage)
PT Mitrausaha Indonesia Grup • Kuala Lumpur, Kuala Lumpur, Malaysia
SME digital finance platform in Southeast Asia.We are licensed and operating in Singapore, Indonesia, Thailand, Malaysia and Vietnam, and backed by Sequoia India (Peak XV), Softbank Vision Fund, Kh...Show more
Last updated: 30+ days ago • Promoted
Key Account Executive (MY)
Zenyum • Kuala Lumpur, Kuala Lumpur, Malaysia
Zenyum Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Zenyum's strategic growth channels : Third-Party E-commerce Platforms and Retail Channels.
Driven by an entrepreneurial mindset and ar...Show more
Last updated: 30+ days ago • Promoted
Key Account Executive
Luxasia Group • Kuala Lumpur, Kuala Lumpur, Malaysia
As a Key Account Executive, you will play a pivotal role in driving LUXASIA’s commercial growth — strengthening retailer partnerships, accelerating sales performance, and elevating brand presence a...Show more
Last updated: 13 days ago • Promoted
Key Account Executive
MeHow Medical • Kuala Lumpur, Kuala Lumpur, Malaysia
Fresh graduate or minimum of 2 years’ experience in plastic injection, medical devices, or a related field.Minimum Degree or above in International Business & Business or related field.Internationa...Show more
Last updated: 30+ days ago • Promoted
Key Account Executive
Mandom (Malaysia) Sdn Bhd • Petaling Jaya, Selangor, Malaysia
We are seeking a detail-oriented, thorough, and organized Key Account Executive to join our team.In this position, you will play a key role in providing excellent customer service and growing compa...Show more
Last updated: 30+ days ago • Promoted
Key Account Executive
iNova Pharmaceuticals • Kuala Lumpur, Kuala Lumpur, Malaysia
Nova is a different kind of health company.We are leading the way to better health by delivering innovative, patient-centric products that improve the lives of people around the world.Our diverse p...Show more
Last updated: 30+ days ago • Promoted
Key Account Executive
S & P Industries Sdn Bhd • Petaling Jaya, Selangor, Malaysia
Develop and maintain strong relationships with key customers, including modern trade, supermarkets, and distributors.Serve as the main point of contact for assigned accounts, addressing all commerc...Show more
Last updated: 27 days ago • Promoted
Key Account Management Executive (Mortgage)
Funding Societies Pte Ltd • Kuala Lumpur, Kuala Lumpur, Malaysia
SME digital finance platform in Southeast Asia.We are licensed and operating in Singapore, Indonesia, Thailand, Malaysia and Vietnam, and backed by Sequoia India (Peak XV), Softbank Vision Fund, Kh...Show more
Last updated: 30+ days ago • Promoted
Senior Executive / Executive, Key Account
Coca-Cola Beverages Singapore, Malaysia & Brunei • Petaling Jaya, Selangor, Malaysia
Senior Executive / Executive, Key Account.Senior Executive / Executive, Key Account.Coca-Cola Beverages Singapore, Malaysia & Brunei.
The Coca-Cola Company (TCCC) is the world's largest beverage compa...Show more
Last updated: 11 days ago • Promoted
Key Account Executive
Abbott Laboratories • Petaling Jaya, Selangor, Malaysia
Key Account Executive page is loaded## Key Account Executivelocations : Malaysia > .Jalan SS 21 / 37time type : Full timeposted on : Posted 8 Days Agojob requisition id : ## • •JOB DESCRIPTION : • • •...Show more
Last updated: 30+ days ago • Promoted
Key Account Executive / Manager
Visionary Solutions Sdn Bhd • Petaling Jaya, Selangor, Malaysia
Develop and execute plans to drive revenue growth for all company products.Establish and control budgets for sales promotions and trade expenses.
Negotiate yearly trading terms with customers.Minimi...Show more
Last updated: 5 days ago • Promoted
Key Account Management Executive (Pharma / FMCG / Telco)
Funding Societies Pte Ltd • Kuala Lumpur, Kuala Lumpur, Malaysia
SME digital finance platform in Southeast Asia.We are licensed and operating in Singapore, Indonesia, Thailand, Malaysia and Vietnam, and backed by Sequoia India (Peak XV), Softbank Vision Fund, Kh...Show more
Last updated: 30+ days ago • Promoted
Key Account Executive
Metier Food • Subang Jaya, Selangor, Malaysia
Build and run the account calendar (listings / listings, NPD launches, promo phasing, price changes, displays, planograms).
Manage and maintain strong relationships with assigned key accounts, acting ...Show more
Last updated: 30+ days ago • Promoted
Key Account Executive
Property Register Pte Ltd • Petaling Jaya, Selangor, Malaysia
Serve as the lead point of contact for all customer account management matters.Build and maintain strong, long-lasting client relationships.
Negotiate contracts and close agreements to maximize prof...Show more
Last updated: 30+ days ago • Promoted
Key Account Executive
Rge Pte Ltd • SelangorMalaysia, Selangor, Malaysia
Key Account Executive page is loaded## Key Account Executivelocations : Selangortime type : Full timeposted on : Posted Todayjob requisition id : R • •Grow your career with us • •You are on a jour...Show more
Last updated: 13 days ago • Promoted