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Senior E-Commerce Executive
Senior E-Commerce ExecutiveLUXASIA • Kuala Lumpur, Kuala Lumpur, Malaysia
Senior E-Commerce Executive

Senior E-Commerce Executive

LUXASIA • Kuala Lumpur, Kuala Lumpur, Malaysia
30+ days ago
Job description

Senior E-Commerce Executive

Location : Kuala Lumpur, Malaysia

Why Join Us?

At LUXASIA, we believe there is beauty within every talent — that is you. We grow you by building your competencies and unleashing your potential. With us, you get to be an entrepreneur, running the business like it is your very own, with autonomy and genuine guidance.

Key Responsibilities

  • Develop and grow the eCommerce marketplace business for strategic brand partners.
  • Build Luxasia's eCommerce service provider business on key marketplaces such as Lazada, Shopee, TikTok, etc.
  • Campaign management and onsite investment planning alongside brand teams.
  • Demand planning & inventory planning with brand partners.
  • Maximize onsite exposure for the brands, including day‑to‑day events and mega campaigns.
  • End‑to‑end execution of eCommerce operations and seller centre systems.
  • Visual merchandising and store management, utilising seller tools.
  • Maintain store ratings and KPIs tracked by marketplaces.
  • Coordinate with the warehouse and operations team and solve ad‑hoc problems.
  • Data reporting and analysis, including competitor benchmarking.
  • Strong communication & coordination between internal teams, brand partners and platforms.
  • Build the optimal traffic, onsite marketing, promotion and assortment strategy.
  • Build relationships with principals, brand management teams and marketplaces.
  • Assist in developing operational processes and tools to improve scalability.
  • Think outside the box and test run new projects.

Education and Experience

  • Bachelor's Degree in business‑related fields and equivalent combined education and work experience enabling successful job performance.
  • At least 2‑3 years proven experience in eCommerce or digital marketing in an FMCG setting or with an eCommerce provider.
  • Past experience working with e‑commerce platforms such as Lazada / Shopee and hands‑on experience with seller centre portal.
  • Skills Required

  • Strong analytical mindset and comfort in generating and evaluating forecasts, metrics and analyses.
  • Excellent interpersonal and communication skills, both written and verbal, with proven ability to represent Luxasia in external meetings.
  • Client management skills.
  • Strong problem‑solving skills, including the ability to effectively address issues in collaboration with teams.
  • Ability to work under pressure and prioritize multiple concurrent demands.
  • Campaign planning & marketing.
  • Digital / social marketing experience is a bonus.
  • eCommerce supply chain experience is a bonus.
  • Key Success Factors

  • Excellent communication skills – internal and external stakeholder management.
  • Excellent analytical and problem‑solving skills.
  • Demonstrated ability to handle multiple tasks, prioritize and meet deadlines.
  • Hands‑on, proactive and resilient.
  • Negotiation tactics and the ability to influence.
  • Detail‑oriented with the capacity to foresee potential gaps in execution.
  • Experience in eCommerce processes, including marketing & operations.
  • Proactive and capable of working independently.
  • Proficiency in Microsoft Excel and PowerPoint.
  • Confidence and a go‑getter attitude.
  • Championing Diversity, Equity and Inclusion

    LUXASIA is committed to providing equal employment opportunities to all individuals, regardless of race, colour, religion, gender, sexual orientation, age, disability, nationality or ethnic origin, cultural background, social group, marital status or any other characteristics as provided by law.

    Recruitment Privacy Notice

    By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice and consent to the LUXASIA group collecting, processing and disclosing your personal data for the purposes specified in the notice.

    Note to Staffing Agencies

    Please DO NOT contact LUXASIA's employees or the Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA works with a panel of appointed agencies; any agency must obtain prior written approval from the T&E team before submitting candidates. LUXASIA will not pay a fee to any agency without a valid contract.

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