Requirements
Job Title : Customer Service Representative
- Candidate must possess at least a SPM Certificate or Diploma Holder.
- Immediate Joiners are preferred.
- Fresh graduates are welcome to apply
- Required language(s) : Mandarin / Cantonese and English
- Work on site : Menara Public Bank 2 / Sunway Visio Tower / KL Sentral (depends project
Responsibilities
Respond to customer enquiries and complaints in a timely and professional mannerProvide excellent customer service, ensuring high levels of customer satisfactionUtilize problem-solving skills to resolve customer issues efficientlyCommunicate effectively with customers in Mandarin / Cantonese, both verbally and in writingBenefits
5 days a weekAnnual LeaveMedical and Hospitalisation LeaveEPF / SOCSO / PCBTraining ProvidedAllowance ProvidedSkills
Fluency in Mandarin Fluency in Cantonese Customer Service Information Technology
Important Information
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