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Crm Specialist

Crm Specialist

Alpha Iota BPOKuala Lumpur, Kuala Lumpur, Malaysia
18 days ago
Job description

Requirements

Are you a tech-savvy go-getter who loves turning data into action? Join us as a CRM Specialist and make a real impact on how we connect with our customers!

  • CRM System Management : Keep our CRM running smoothly, and set up workflows, dashboards,and reporting tools.
  • Dive into Data : Ensure clean, actionable data and deliver insights that drive smart decisions.
  • Optimize & Automate : Streamline processes and boost efficiency with automation tools.
  • Customer Engagement : Shape strategies to keep customers happy and coming back.
  • Empower the Team : Train team members on CRM features, functionalities, and best practices.

Responsibilities

  • 2-3 years in CRM platforms like Salesforce, HubSpot, or Zoho.
  • Skills in data analysis, reporting, and CRM automation tools.
  • Strong understanding of CRM best practices and strategies for customer lifecycle management.
  • Problem-solver with sharp attention to detail and excellent communication.
  • Send your resume to

  • today and let’s chat!
  • Benefits

  • Hybrid Working
  • Learning & Development Programs to Upskill Yourself
  • Lucrative Salary Package
  • Health and Wellness Perks & Benefits
  • Motivating and Supportive Teams
  • Quarterly Team Events
  • Additional Benefits

  • Medical and Hospitalisation Leave
  • EPF / SOCSO / PCB
  • Annual Bonus
  • Annual Leave
  • Training Provided
  • Performance Bonus
  • Work from Home
  • Skills

    CRM Data Analysis CRM software proficiency Problem-solving Communication skills

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    Specialist Specialist • Kuala Lumpur, Kuala Lumpur, Malaysia