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Crm Specialist

Alpha Iota BPOKuala Lumpur, Kuala Lumpur, Malaysia

18 days ago

Job description

Requirements

Are you a tech-savvy go-getter who loves turning data into action? Join us as a CRM Specialist and make a real impact on how we connect with our customers!

CRM System Management : Keep our CRM running smoothly, and set up workflows, dashboards,and reporting tools.
Dive into Data : Ensure clean, actionable data and deliver insights that drive smart decisions.
Optimize & Automate : Streamline processes and boost efficiency with automation tools.
Customer Engagement : Shape strategies to keep customers happy and coming back.
Empower the Team : Train team members on CRM features, functionalities, and best practices.

Responsibilities

2-3 years in CRM platforms like Salesforce, HubSpot, or Zoho.

Skills in data analysis, reporting, and CRM automation tools.

Strong understanding of CRM best practices and strategies for customer lifecycle management.

Problem-solver with sharp attention to detail and excellent communication.

Send your resume to

today and let’s chat!

Benefits

Hybrid Working

Learning & Development Programs to Upskill Yourself

Lucrative Salary Package

Health and Wellness Perks & Benefits

Motivating and Supportive Teams

Quarterly Team Events

Additional Benefits

Medical and Hospitalisation Leave

EPF / SOCSO / PCB

Annual Bonus

Annual Leave

Training Provided

Performance Bonus

Work from Home

Skills

CRM Data Analysis CRM software proficiency Problem-solving Communication skills

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Specialist Specialist • Kuala Lumpur, Kuala Lumpur, Malaysia