Work from Home- Customer Service Representative (Mandarin Speaking)

Work from Home- Customer Service Representative (Mandarin Speaking)

We are looking for a highly motivated Customer Service Representative who enjoys speaking with people and proactively solving issues. The ideal candidate is someone who provides exceptional service and has the ability to turn customers into loyal advocates of the brand.

Key Responsibilities

• Communicate with customers through phone, email, and chat channels.
• Provide accurate and helpful information regarding products, pricing, availability, and policies .
• Collaborate with internal departments to ensure inquiries are resolved efficiently and customer needs are met.
• Perform data entry and maintain records across various platforms and systems.
• Handle customer concerns professionally while ensuring high levels of satisfaction.

Qualifications

Seniority Level

Entry level

Employment Type

Full-time

Job Function and Industries

Customer Service, Administrative, and Advertising. Industries : Outsourcing and Offshoring Consulting, IT Services and IT Consulting, and Online and Mail Order Retail.

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