Executive, Event Operations

Job Responsibilities :   -Represent ZUS Coffee at events as barista, managing clients’ and visitors’ expectations and upholding company values. -Direct the planning and execution of ZUS collaboration events, managing stock levels and manpower and perform pre-event and post-event stock takes to prevent shortages and minimize excess inventory. -Coordinate with internal departments, including marketing, logistics, and finance, to ensure seamless event execution and conduct pre-event briefings to align stakeholders on roles and expectations. -Oversee the scheduling, execution of pick and pack activities, ensuring timely delivery of event materials and the availability of necessary equipment for event setup and dismantling. -Achieve favorable ZWAT’s event stakeholder reviews following each event, including detailed reports of event outcomes. -Ensure the smooth and efficient operation of ZUS Coffee outlets by promptly addressing and resolving any operational challenges. -Play a key role in the successful launch of new ZUS Coffee outlets, overseeing everything from staff readiness to operational setup. -Provide support to outlets with manpower shortages, ensuring they are adequately staffed and operational following the assigned schedule and shift by superior. -Undertake additional tasks or special projects as assigned by management. -Maintain high service quality and consistency, ensuring all products follow SOPs. -Use product knowledge to assist baristas, OS, and OM with any inquiries and serve as an in-house trainer. [Apply now at https : / / my.hiredly.com / jobs / jobs-malaysia-zus-coffee-job-executive-event-operations]

Qualifications and Experience : -Diploma or Bachelor's Degree in Event Management, Hospitality and Tourism, or any related field.  -At least 1 years of experience in event operations / event managements.  -Experienced as a Barista will be an added advantage.  -Self-motivated and Results-driven.  -Team Player : While the role requires independence, it also involves collaboration with internal teams.  -Possess own transportation with willingness to travel (75% of the time) a Necessity, not a Luxury