System Support, Senior ExecutiveTokio Marine Life Insurance Malaysia Bhd • Kuala Lumpur, Kuala Lumpur, Malaysia
System Support, Senior Executive
Tokio Marine Life Insurance Malaysia Bhd • Kuala Lumpur, Kuala Lumpur, Malaysia
30+ days ago
Job descriptionCandidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree of any field. At least 3 years of relevant working experience specializing in User Acceptance Testing, System Support or equivalent from insurance companies . Strong knowledge on life insurance practices, insurance products and policy servicing processes. High level integrity, takes accountability of work and good attitude over teamwork. Able to work under pressure.
The incumbent is responsible to support to the Company goals by meeting and exceeding their expectations on Customer Service Delivery.
Tokio Marine Life Insurance Malaysia Bhd. (TMLM) is an integral part of the Tokio Marine Group, holding a legacy of over 75 years in Malaysia. With 16 branches nationwide, TMLM delivers innovative life insurance solutions, ranging from financial security to wealth enhancement, and legacy planning. Our aim is to be the preferred life insurer trusted for generations.
Job Responsibilities
- The incumbent is responsible to provide an efficient support to company goals by meeting & exceeding their expectation on policy servicing related processes
- Manage production incident and ensure accuracy before signing off
- Manage system enhancement and ensure accuracy before signing off
- Manage and support product launching and ensure system readiness before and after launching
- Ensure periodic statement is sent out as per the time line set by regulator and internally
- Ensure checklist is used for new product launching
- Undertake project and task assigned
Job Requirements
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Support Executive • Kuala Lumpur, Kuala Lumpur, Malaysia
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