Team Lead / Assistant Manager, Client Relations (US Market)

Moomoo Malaysia is transforming the retail investing landscape with its award-winning, all-in-one stock trading platform. Powered by cutting-edge technology and insights, we empower proactive traders to make informed decisions. Our parent company, Futu Holdings Limited, is a Nasdaq-listed and backed by global heavyweights like Tencent, Sequoia Capital, and Matrix Partners. With over 21 million users worldwide, Moomoo is a trusted choice for investors across the U.S., Hong Kong, Singapore, Japan, Malaysia, and Australia.

If you’re passionate about the fintech space, Moomoo Malaysia is the place for you. Apply now and become part of a team that’s changing the way people invest!

Key Responsibilities

• Team Management & Business Development
• Develop and execute team sales plans in accordance with the company's strategic objectives, with full accountability for key performance indicators such as Assets Under Management (AUM) and trading.
• Lead team to manage relationships with and provide ongoing service to premium clients, enhancing client experience and fostering loyalty.
• Guide the team in deeply understanding client needs, developing sales scripts and Standard Operating Procedures (SOPs), and accurately promoting the company's products and services to achieve sales targets.
• Team Building & Talent Development
• Be responsible for the daily management, coaching, and motivation of the sales team to enhance overall cohesion and effectiveness.
• Be responsible for recruitment, training, and performance management of team members, dedicated to building and nurturing a high-performing sales force.
• Uphold and promote company culture, while establishing and continuously refining the team's internal sales processes and management protocols.
• This role requires working hours to align with the U.S. business hours, night shifts are required.

Requirements

Must Haves

Preferred Qualifications

Benefits

We offer a comprehensive and holistic work experience and package as follows :

Please note that only short-listed candidates will be contacted. Thank you.