Talent.com
Technical Service Manager

Technical Service Manager

BungePasir Gudang, Johor, Malaysia
30+ days ago
Job description

Overview :

Responsible for providing technical services to support Bunge's business in Asia, especially South East Asia and South Asia. The role involves identifying new business opportunities and adding value to existing relationships. It is a key technical customer interface, complementing the Commercial team by making product / ingredient recommendations, guiding customer projects into new business, delivering technical presentations, and solving processing challenges.

The role also focuses on creating value through building close technical relationships and understanding customers' businesses and applications.

Main Accountabilities

Develop Customer Intimacy

  • Build relationships with key customer stakeholders, such as Technical and Quality teams, to understand their innovation pipelines, product lines, quality needs, production capabilities, business strategies, and market trends.
  • Identify opportunities to expand the customer base with the commercial teams in the value-added product space.
  • Collaborate with the commercial team to identify new business opportunities and enhance current relationships.
  • Assist customers with technical or analytical information, solve technical issues, conduct trials, improve processes, reformulate products, deliver presentations, and provide training. Respond quickly to customer needs.
  • Support the achievement of new business development and current business protection by providing technical support and sharing knowledge.
  • Participate in industry tradeshows, exhibitions, and customer meetings.

Technical Expertise

  • Provide technical support for fats and oils applications.
  • Deliver presentations and training on existing and new product lines to showcase value propositions and accelerate solution development.
  • Represent the company at conferences, expert groups, and advisory boards.
  • Advise on projects and product development, initiate and manage development projects.
  • Conduct workshops and training sessions for customers, either on-site or virtually.
  • Create sales tools like presentations, brochures, and application information.
  • Monitor project progress and success.
  • Tracking Customer Insights

  • Gather and track customer feedback to align product development with market needs.
  • Monitor market trends and competitor capabilities, recommending new projects to maintain competitive edge.
  • Maintain customer visit reports and share insights with the team.
  • Stay updated on markets, oils and fats processing, food safety, nutrition, and quality analysis.
  • Propose new products in collaboration with the Innovation team and customers.
  • Requirements

  • Bachelor's or Master's Degree in relevant fields such as Food Science, Biotechnology, Food Engineering, Chemistry, Microbiology, or equivalent.
  • Minimum of 5 years experience in the edible oil industry, food ingredients, confectionery, bakery, frying, or restaurant industries in product development or technical services roles, especially with customer interaction.
  • Deep knowledge or experience in edible oil manufacturing and applications.
  • Ability to manage multiple priorities with clear communication.
  • Capacity to conceptualize and commercialize new products.
  • Strong interpersonal skills, confident communication, and fluency in English.
  • #J-18808-Ljbffr

    Create a job alert for this search

    Technical Manager • Pasir Gudang, Johor, Malaysia

    Related jobs
    • Promoted
    Service Delivery Manager

    Service Delivery Manager

    AvaloqWorkFromHome, Singapore, Singapore
    Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 170 clients in 35 countries.We are an ind...Show moreLast updated: 5 days ago
    Senior Technical Services Manager (0234 Dec 2024)

    Senior Technical Services Manager (0234 Dec 2024)

    Royal Ocean MarineSingapore, Singapore, SG
    Quick Apply
    Oversee subsea / technical operations and maintenance, ensuring safety, seaworthiness, and compliance with statutory and regulatory requirements. Ensure vessels are available for statutory and classi...Show moreLast updated: 30+ days ago
    Technical Services Manager - ST-ANP220519 00 / 01

    Technical Services Manager - ST-ANP220519 00 / 01

    Xcellink Pte LtdSingapore, Singapore, SG
    Quick Apply
    Cloud and digital technologies are transforming China and creating opportunities scarcely imaginable 10 years ago.As enterprises seek to address these opportunities, our client provides the platfor...Show moreLast updated: 30+ days ago
    • Promoted
    Technical Manager

    Technical Manager

    Encasa Asia Employment Services LLPChangi, East Region, SG
    Up to $9,500 + AWS, Bonus & Allowance A reputable A1 main contractor with 33+ years of experience, specializing in large-scale infrastructure projects. Saturday per month - 8am to 5pm | Changi (I...Show moreLast updated: 10 days ago
    • Promoted
    Senior Staff Services - Market Management Systems (MMS) Technical Manager

    Senior Staff Services - Market Management Systems (MMS) Technical Manager

    GE VernovaGelang Patah, Johor, Malaysia
    Senior Staff Services - Market Management Systems (MMS) Technical Manager.Senior Staff Services - Market Management Systems (MMS) Technical Manager. Senior Staff Services - Market Management Systems...Show moreLast updated: 30+ days ago
    Service Delivery Manager (Applications)

    Service Delivery Manager (Applications)

    Xcellink Pte LtdSingapore, Central Singapore, SG
    Quick Apply
    Understand business and application requirements, translate and work with infrastructure teams to deliver solutions that meet budget and timeline. Collaborate and coordinate with other teams on user...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Client Servicing Manager

    Senior Client Servicing Manager

    Content NationKulai, Johor, Malaysia
    Content Nation is a global, fully-remote digital marketing agency.We’re a nation of inventors and innovators, passionate about crafting creative content that engages and builds audiences.We don’t h...Show moreLast updated: 7 days ago
    System Technical Manager (Cloud)

    System Technical Manager (Cloud)

    STAR CAREER CONSULTING PTE LTDSingapore, Singapore
    Quick Apply
    Systems Technical Manager (Cloud).Analyze, plan and develop requirements and standards in reference to scheduled projects. Work with system architect and pre-sales team to implement IT / OT systems an...Show moreLast updated: 30+ days ago
    • Promoted
    Technical Sales Manager

    Technical Sales Manager

    NETRON information technologyWorkFromHome, Singapore, Singapore
    Join Netron — Where Cloud Innovation Meets Global Impact.Netron Information Technology is a trailblazing cloud consulting leader and AWS Advanced Partner, shaping the future of digital transformati...Show moreLast updated: 2 days ago
    • Promoted
    Technical Services Manager

    Technical Services Manager

    AirTrunkJohor Bahru, Johor, Malaysia
    Want to be a part of Asia Pacific & Japan’s (APJ) largest, most innovative, and rapidly growing data centre company?.AirTrunk is a technology company with a powerful purpose - to scale and sustain ...Show moreLast updated: 30+ days ago
    Technical Manager (DC System, Power Solutions)

    Technical Manager (DC System, Power Solutions)

    Talent Trader GroupSingapore, Central Singapore, SG
    Quick Apply
    Manage and oversee the technical aspects of projects.Lead and supervise a team of technicians and engineers in the installation, maintenance, and troubleshooting. Collaborate with clients to underst...Show moreLast updated: 30+ days ago
    Technical Product Manager - A25158

    Technical Product Manager - A25158

    Activate Interactive Pte LtdSingapore, Singapore, SG
    Quick Apply
    Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effec...Show moreLast updated: 30+ days ago
    • Promoted
    Execution & Enablement Manager APAC

    Execution & Enablement Manager APAC

    dLocalKulai, Johor, Malaysia
    Execution & Enablement Manager APAC.Join to apply for the Execution & Enablement Manager APAC role at dLocal.Local enables the biggest companies in the world to collect payments in 40 countries in ...Show moreLast updated: 5 days ago
    • Promoted
    Senior Product Manager | Senai

    Senior Product Manager | Senai

    Hirehub Management Sdn. Bhd.Kulai, Johor, Malaysia
    Our client is a rapidly growing cloud IT infrastructure provider, specializing in computing, storage products, and rack solutions for leading data centers. Led by a highly experienced team from the ...Show moreLast updated: 30+ days ago
    Technical Manager / Assistant Manager (UPS, DC System)

    Technical Manager / Assistant Manager (UPS, DC System)

    Talent Trader GroupSingapore, Central Singapore, SG
    Quick Apply
    Manage and oversee the technical aspects of projects.Lead and supervise a team of technicians and engineers in the installation, maintenance, and troubleshooting. Collaborate with clients to underst...Show moreLast updated: 30+ days ago
    • Promoted
    Technical Product Manager – Operational Excellence (Bangkok-based, relocation provided)

    Technical Product Manager – Operational Excellence (Bangkok-based, relocation provided)

    AgodaKulai, Johor, Malaysia
    Technical Product Manager – Operational Excellence (Bangkok-based, relocation provided) at Agoda.This role focuses on enabling Agoda Tech to become more effective in non-coding activities such as i...Show moreLast updated: 30+ days ago
    • Promoted
    Director / Head of Customer Services

    Director / Head of Customer Services

    PeopleLAKE GroupKulai, Johor, Malaysia
    Director / Head of Customer Services.PeopleLAKE Group is a Hong Kong–listed company with an overseas subsidiary based in Kulai, Johor. The company specializes in prefabricated data centre solutions an...Show moreLast updated: 18 days ago
    • Promoted
    Technical Services Manager Johor Bahru

    Technical Services Manager Johor Bahru

    AirTrunk Operating Pty LtdJohor Bahru, Johor, Malaysia
    Want to be a part of Asia Pacific & Japan’s (APJ) largest, most innovative, and rapidly growing data centre company? AirTrunk is a technology company with a powerful purpose - to scale and sustain ...Show moreLast updated: 30+ days ago