This job offer is not available in your country.

Senior Manager, Life Underwriting (Group Operations Project Management)

AIA Shared ServicesKuala Lumpur, Kuala Lumpur, Malaysia

11 days ago

Job description

Overview

To lead and support underwriting transformation initiatives across the allocated business units, focusing on automation, rule engine enhancement, and leveraging data and AI to improve operational efficiency and customer experience.

Responsibilities

Simplify underwriting processes and enhance customer experience by improving rules, leveraging data, analytics, and innovation to reduce medical evidence requirements and increase new business take-up rates
Improve rule precision and reduce manual referrals using analytics and historical data insights. Support the development and governance of core underwriting rules and standards
Provide subject matter expertise (SME) for straight-through processing (STP) automation and operational efficiency projects. Guide business units in adopting new technologies and digital capabilities.
Contribute to reinsurance strategy and maintain regional reinsurance relationships
Work closely with Claims, Risk, and other technical functions to ensure alignment and integration of underwriting strategies
Promote professional development within the Underwriting Community of Practice. Monitor and support business units in achieving operational targets and improving existing processes.
Guide business units in adopting new underwriting technologies and digital capabilities, ensuring alignment with strategic goals
Apply strong data analytics and visualization skills to generate insights, support decision-making, and effectively communicate with stakeholders.
Partner with allocated business units to identify, track, and implement operational use cases that improve underwriting efficiency and overall process performance.
Work independently to drive allocated buy projects applying strong project management skills and collaborate for end-to-end closure of the projects.

Qualifications

University graduate, preferred medical graduate

10 years of relevant experience as an underwriter within the Life Insurance or Reinsurance Industry

Regional experience, preferred

Excellent communication skills and stakeholder management experience required

Strong data analytics and presentation skills

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

Job Details

Seniority level : Mid-Senior level

Employment type : Full-time

Job function : Project Management, Strategy / Planning, and Health Care Provider

#J-18808-Ljbffr

Create a job alert for this search

Operation Manager • Kuala Lumpur, Kuala Lumpur, Malaysia