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Facilities Assistant, Receptionist

Facilities Assistant, Receptionist

JLLKuala Lumpur, Kuala Lumpur, Malaysia
30+ days ago
Job description

JLL Seksyen 10, Federal Territory of Kuala Lumpur, Malaysia

Overview

As the first point of contact for visitors and callers, the Receptionist plays a pivotal role in creating a positive and professional impression of the organization. This role involves managing front-office operations, providing administrative support, and ensuring smooth communication within the office environment.

Responsibilities

  • Visitor Management : Greet and welcome visitors, ensuring they feel valued and directing them to the appropriate person or department.
  • Call Handling : Answer, screen, and forward incoming phone calls promptly and professionally.
  • Scheduling & Coordination : Manage calendars, schedule appointments, and coordinate meetings for staff members.
  • Mail & Deliveries : Receive, sort, and distribute incoming mail and packages; prepare outgoing mail as needed.
  • Administrative Support : Assist with clerical duties such as filing, photocopying, data entry, and document preparation.
  • Office Supplies Management : Monitor and maintain inventory of office supplies; reorder as necessary.
  • Security & Safety : Ensure the reception area is secure by following safety procedures and controlling access via the reception desk.
  • Record Keeping : Maintain accurate records of visitors, deliveries, and other relevant logs.
  • Support to HR & Operations : Assist with on-boarding new employees and coordinating internal events or meetings.

Required Skills & Qualifications

  • Educational Background : High school diploma or equivalent; additional certification in Office Management is a plus.
  • Experience : Proven work experience as a Receptionist, Front Office Representative, or similar role.
  • Technical Proficiency : Proficiency in Microsoft Office Suite (Word, Excel, Outlook); familiarity with office equipment such as fax machines and printers.
  • Communication Skills : Excellent verbal and written communication skills; ability to interact professionally with diverse individuals.
  • Organizational Abilities : Strong organizational skills with the ability to multitask and prioritize effectively.
  • Customer Service Orientation : Demonstrated customer service skills with a friendly and approachable demeanor.
  • Professional Appearance : Consistent, professional dress and manner.
  • Desirable Attributes : Adaptability to changing office environments and tasks; ability to handle confidential information with discretion; proactive approach to problem-solving and task management.
  • Seniority level

  • Entry level
  • Employment type

  • Full-time
  • Job function

  • Administrative
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    Receptionist • Kuala Lumpur, Kuala Lumpur, Malaysia