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Online Sales Admin

Online Sales Admin

Itoli Ceramic Sdn BhdSungai Buloh, Selangor, Malaysia
17 days ago
Job description

Requirements

  • Candidate must possess at least a Secondary School / SPM / 'O' Level qualification.
  • Fresh graduates are encouraged to apply for this entry-level position.
  • Proficiency in online marketing strategies and techniques is required.
  • Experience with WordPress and Instagram for business purposes is essential.
  • Familiarity with digital marketing concepts and sales analysis is necessary.
  • Must be comfortable working with various e-commerce platforms.
  • Excellent online communication skills are a must to effectively interact with customers.
  • Experience or knowledge of Customer Relationship Management (CRM) systems is preferred.
  • Fluency in both English and Bahasa Malaysia is required to cater to a diverse customer base.
  • Ability to work full-time and commute to the onsite location in Sungai Buloh is mandatory.

Responsibilities

  • Manage and update product listings on e-commerce platforms, ensuring accuracy in descriptions, pricing, and availability.
  • Monitor online sales performance, analyze sales data, and generate reports to identify trends and areas for improvement.
  • Implement online marketing strategies, including social media campaigns (Instagram), to increase brand awareness and drive sales.
  • Respond to customer inquiries and provide excellent customer service through online communication channels, addressing concerns and resolving issues promptly.
  • Maintain and update the company's WordPress website, including content updates, product uploads, and basic troubleshooting.
  • Coordinate with the sales team to process online orders, track shipments, and ensure timely delivery to customers.
  • Utilize CRM systems to manage customer data, track interactions, and personalize online marketing efforts.

    • Benefits

  • Annual Leave
  • Medical Leave
  • SOCSO
  • Casual Wear
  • Company Activities

    • Skills

    Online Marketing WordPress Instagram Digital Marketing Sales Analysis E-commerce Platforms Online Communication Customer Relationship Management (CRM)

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    Sales Admin • Sungai Buloh, Selangor, Malaysia