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Ecommerce Manager

Ecommerce Manager

withevo.comKuala Lumpur, Kuala Lumpur, Malaysia
19 hours ago
Job description

Overview

Ecommerce Manager role based in WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia. You will manage e-commerce operations and growth across major SEA marketplaces to scale our direct-to-consumer business.

  • Own the day-to-day operations of Shopee, Lazada, TikTok Shop, and other e-commerce platforms across multiple markets (SG, MY, ID, etc.)
  • Maintain and optimize product listings, pricing, and promotions to drive conversions and revenue. This includes maintaining the PPC campaigns and other media buying campaigns across multiple platforms.
  • Coordinate campaigns with each platform (e.g., 6.6, 11.11 Mega Sales), from planning to execution

Performance & Analytics

  • Track and analyze key marketplace metrics (traffic, conversion rate, ROI, platform fees)
  • Monitor competitor activity and pricing, and adjust strategies accordingly
  • Build dashboards and weekly reports to keep the team informed and aligned
  • Streamline backend operations : order flow, fulfillment, inventory syncing, seller score metrics
  • Collaborate closely with 3PLs and warehouse teams to ensure timely delivery and high store ratings
  • Leverage platform tools and external APIs (where relevant) to improve efficiency
  • Work with Content & Creative teams to align visuals and videos with platform best practices
  • Coordinate with Customer Service to address buyer issues, reviews, and escalations
  • Align with Brand & Marketing for consistent storytelling across campaigns

    • What We’re Looking For

  • 3–5 years of experience managing operations on Shopee, Lazada, TikTok Shop, or similar marketplaces
  • Deep understanding of SEA e-commerce landscape and platform-specific algorithms
  • Strong in Excel / Google Sheets, with bonus points for experience in analytics tools (e.g., Data Studio, Tableau)
  • Comfortable with fast-paced, high-growth environments
  • Highly organized with a builder’s mindset—you’re not afraid to fix what’s broken and scale what works
  • Fluent in English. Other SEA languages (Malay, Bahasa, etc.) are a plus

    • Why Join Stryv?

  • Impact : You'll be part of a lean, high-ownership team where your work directly drives brand growth across the region.
  • Innovation : We move fast, test often, and aren’t afraid to challenge the status quo.
  • Culture : Ambitious, warm, and driven by a shared mission—to help people strive toward their best selves.

    • #J-18808-Ljbffr

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    Manager • Kuala Lumpur, Kuala Lumpur, Malaysia