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Customer Service (Car Insurance)
Talent RecruitMelaka, Malacca, Malaysia16 days ago
Job type
- Quick Apply
Job descriptionProficiency in Mandarin is a must; business market is mainly Mandarin-speaking. Minimum SPM or equivalent Fresh graduates are encouraged to apply Strong verbal and written communication Ability to handle customer objections and inquiries professionally
Company Background : Service Provider (Car Insurance)
Work Location : Malim Jaya, Melaka
Working Day : Monday to Friday (8 : 30am - 5 : 30pm)
Salary : Basic + KPI Bonus
Key Responsibilities :
- Serve as the first point of contact for insurance policyholders and potential customers via phone, email, chat, and social media
- Provide accurate information on insurance packages, coverage, claims processes, and benefits
- Assist clients in renewing car insurance, making changes to their policy, or purchasing new plans
- Guide customers through claim submission and status updates
- Handle complaints and resolve post-sales issues related to policy disputes, documentation, or service concerns
- Coordinate with underwriting, claims, and operations teams to resolve complex queries.
Requirements :
Interested candidate please apply online or email your updated resume to :
xiaoping@talentrecruit.com.my
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Customer Service • Melaka, Malacca, Malaysia