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New Business Underwriting, Specialist
New Business Underwriting, SpecialistAIA Malaysia • Petaling Jaya, Selangor, Malaysia
New Business Underwriting, Specialist

New Business Underwriting, Specialist

AIA Malaysia • Petaling Jaya, Selangor, Malaysia
20 days ago
Job description

This role involves managing reviews, appeals, and complaint cases while maintaining underwriting quality. Hence, we seek individuals with a strong customer‑centric approach who can effectively collaborate with distribution channels and business partners.

Key Responsibilities

  • Assess and underwrite complex cases to achieve a high settlement ratio.
  • Review and approve cases recommended by junior underwriters, ensuring prudent, business-focused, and timely decision-making.
  • Maintain efficient turnaround times and service levels to enhance operational effectiveness.
  • Engage professionally with business partners and Life Planners, providing expert consultation and support.
  • Offer technical guidance, propose solutions, and assist agents in finalizing cases.
  • Deliver priority consultation and underwriting services for premier Life Planners.
  • Conduct underwriting workshops, clinics, and roadshows to enhance knowledge sharing.
  • Oversee compliance screening tasks and ensure adherence to regulatory and procedural requirements for the New Business Underwriting Department.
  • Manage and resolve complaint cases with top-priority service and professionalism.
  • Perform additional duties as assigned by Supervisors or the Head of Department to support operational needs.

Qualifications

  • A tertiary qualification in Medical Science or a related field is preferred.
  • At least five years of experience in life insurance underwriting, with expertise in medical and financial underwriting and legal aspects of life insurance.
  • Strong interpersonal and communication skills, with the ability to collaborate effectively across teams.
  • Proven ability to provide clear guidance, share insights, and support team development.
  • Ability to build trust and maintain strong professional relationships at all levels.
  • A proactive mindset with the capacity to deliver high‑quality work under pressure.
  • Employment Details

  • Seniority level : Mid‑Senior level
  • Employment type : Full‑time
  • Job function : Production, Writing / Editing, and Other
  • Industry : Insurance
  • #J-18808-Ljbffr

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    Specialist • Petaling Jaya, Selangor, Malaysia

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