Global BD Manager (BPO)
AGENSI PEKERJAAN MVC RESOURCES SDN. BHD.Kuala Lumpur, Kuala Lumpur, Malaysia6 days ago
Job descriptionRepresent the organisation professionally at external meetings, networking sessions, and industry conferences. Enhance brand presence in key markets by developing credibility and trust with prospective clients and partners. Provide accurate and timely pipeline reporting, supporting financial planning and viability assessments in collaboration with the Finance team. Develop a centralised lead‑generation system and work closely with internal lead generators to maximise new opportunity conversion. Deliver market intelligence, insights, and analysis to strengthen strategic business decisions. Present regular updates to the Executive Management Team, highlighting risks, opportunities, and progress. Adapt swiftly to evolving business priorities, effectively managing multiple markets, service offerings, and stakeholder expectations. Offer continuous market insights and recommendations to refine the company’s go‑to‑market strategies, ensuring agility and strong commercial responsiveness. Maintain strong communication channels and relationships with key stakeholders across the client ecosystem. Collaborate with the Marketing team to develop strategies for introducing new products or service offerings, including pricing recommendations. Work closely with Heads of Departments to ensure aligned objectives and seamless execution of campaigns and business initiatives. Mandarin and Cantonese proficiency is highly desirable and will be advantageous. Excellent command of English, both written and spoken. Results oriented with the drive to deliver in a fast moving and demanding environment. High energy, self‑motivated, and capable of working independently while staying accountable. Time management skills with the ability to juggle competing priorities across multiple markets, time zones and product suites. Exceptional interpersonal skills with a collaborative, approachable demeanour that builds trust and rapport across all levels of an organization. Skilled at managing complex stakeholder relationships across internal teams, external partners and diverse clients with professionalism, empathy and resilience. Strong emotional intelligence and cultural sensitivity, with the ability to navigate diverse personalities and working styles with grace and respect. Confident communicator and resilient negotiator who can handle intensity, competing demands and the reality of sustained pressure while maintaining positive, constructive relationships. Team‑oriented mindset with a genuine commitment to supporting colleagues and contributing to a positive, inclusive workplace culture. Strategic thinker who connects daily execution to broader business outcomes while thriving in an environment that demands adaptability and pace. Commercial acumen to identify, shape and convert opportunities into business growth. Agile, adaptable and culturally fluent, with strong understanding of the Asia business landscape. Flexibility and readiness to travel domestically and internationally in support of business objectives. Minimum 5 years’ experience in business development and client acquisition within marketing or services industries across multiple countries. Demonstrated success in building and managing a strong pipeline. Background in high‑growth or entrepreneurial environments preferred.
Drive company revenue by acquiring new clients and establishing strong, long-term strategic partnerships.
Proactively identify and qualify high-potential sales opportunities through focused market research and competitive analysis.
Promote and sell the company’s solutions—whether standalone or as a full suite—based on client needs and market trends.
Support and contribute to the company’s regional and global expansion into markets such as the US, Hong Kong, New Zealand, and Taiwan.
Key Roles & Responsibilities
1. New Business Development
- Build and manage a robust pipeline of prospective clients through networking, partnerships, referrals, industry events, and targeted outreach initiatives.
- Lead the complete business development lifecycle—from opportunity identification and proposal creation to securing client agreements and developing long‑lasting partnerships.
2. Brand Representation & Market Positioning
3. Reporting & Forecasting
4. Market Intelligence & Strategy
5. Stakeholder Management & Strategic Alignment
Requirements
Language Skills
Behavioural Traits and Skills
Experience
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Global Manager • Kuala Lumpur, Kuala Lumpur, Malaysia
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