Administer satisfaction surveys to key stakeholders.
Ensure the accurate and timely collection of survey responses.
Maintain confidentiality and integrity throughout the survey process.
Data Collection and Analysis :
Gather and compile survey data using designated tools and platforms.
- Analyse survey results to identify trends, patterns, and areas for improvement.
- Prepare clear and concise reports summarising survey findings.
Stakeholder Engagement :
Engage with MD and government stakeholders to encourage participation in surveys.
Provide assistance and support to stakeholders regarding survey-related inquiries.Foster positive relationships with stakeholders to enhance participation and satisfaction.Coordination and Logistics :
Coordinate survey logistics, including scheduling, distribution, and follow-up communications.
Ensure all survey materials and resources are prepared and readily available.Collaborate with team members to streamline survey processes and improve efficiency.Documentation and Reporting :
Maintain accurate records of survey activities and participant responses.
Prepare comprehensive reports detailing survey outcomes, insights, and recommendations.Present survey findings to internal stakeholders and contribute to decision-making processes.Administrative Support
Maintain an organised government database, contacts.
Assist and collaborate with internal divisions in information gathering and provide assistance or advisory government related matters.Summary
Company
Job Title
Temporary Staff, Stakeholder Relations
Department
Stakeholder Relations
Employment Status
Temporary
Work Location
CYBERJAYA, SELANGOR, MALAYSIA
Published
2 weeks ago
Deadline
1 week from now
Related Jobs : Manager, Trade Tech
Job Purpose
Responsible for advocating and facilitating the adoption of trade tech that support the development of a digitalised trade environment in Malaysia that aligns with national and organisational priorities and goals. The role is expected to include conducting research and analysis, developing strategic insights, formulating recommendations, developing / executing initiatives and programmes and bringing together public and private sectors, international organisations, and technology leaders to share knowledge, align priorities and highlight areas of opportunities and interventions required towards fostering linkages and collaborations.
Duties & Responsibilities
Strategic Insights & Analysis
Conduct research & analysis on current trade tech, future trends and developments.Identify and analyse key developments at regional / global level that are aligned to national priorities.Gather and compile relevant statistics, data and measurement.Identify opportunities and challenges to support the development of a digitalised trade environment in Malaysia.Synthesise findings, develop strategic insights and propose recommendations.Strategic Planning & Programme Development
Strategise, plan and develop project plans.Identify potential stakeholders and ecosystem partners.Facilitate linkages and bring together public and private sectors, international organisations, and technology leaders to share knowledge, and align on priorities.Organise and facilitate workshops / labs / roundtables with identified stakeholders to obtain inputs.Recommend and escalate proposed new programmes for approval and ensure overall programme execution are according to plan and align with overall MDEC’s and Department’s plans.Consolidate input and prepare reports for reporting to the management and relevant taskforces / committees with recommendations if required.Project Management
Develop and implement project plans, including schedules, budgets, resource allocation, and deliverables monitoring.Identify and highlight issues requiring intervention and make recommendations for improvement.Keep track of and report on project progress as well as ensure that requirements and deliverables of the project are met.Coordinate, monitor and report on project execution and implementation in a timely manner, including timely reporting and escalation of issues.Ensure timely delivery of outcomes.Others
Conduct tasks and assignments and assist to coordinate departmental reporting to management and ministries as and when required.Undertake special assignment, ad-hoc functions, and related duties as may be assigned.Prepare and develop input where required to ministries / agencies and management.Qualifications
Bachelor's degree in Management / Information Technology / Computer Science / Business Administration / Economics or other relevant fields, with additional knowledge or electives in Project Management.At least 7 years of working experience in related fields.Competency
Soft Skills :
Problem solving & Decision MakingStrategic / Analytical ThinkingValues / Organizational CommitmentReport Writing (Analysis Reporting)Communication Skills, ability to influence and engageAble to work under pressureAble to multitask, prioritize and manage time efficientlyTechnical Skills :
Good understanding of digital trade, technology parameters, and articulation of resolutions to problems and issues based on facts and trendsHave excellent computer literacy skills, especially in Word, Powerpoint and Excel.Project & Stakeholder Management - Proven experience in executing national-level projects and engaging with public and private sectors.Assist in identifying and researching potential partners (e.g. financial institutions, tech providers, industry bodies).Support partner onboarding, documentation, and administrative tasks in line with MDEC’s SOP.Help coordinate partner meetings, briefings, and joint initiatives.Assist in preparing reports, dashboards, and presentation materials.Support monitoring of MSME participation and digital adoption impact.Practical Trainee, Corporate Communications
Requirements :
Currently pursuing Degree in Communications, Public Relations, Media Studies , Mass Communications or a related field.Basic skills in photography and videographyIntermediate proficiency in :
Microsoft and ExcelPowerPointGood written and verbal communication skills in EnglishStrong attention to detail and ability to multitaskWillingness to learn, adapt, and work in a team-oriented environment#J-18808-Ljbffr
