Software Delivery Manager

Overview

GE Vernova Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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The Delivery Manager is a pivotal part of the services organization, who owns the project’s Delivery Model and is the Technical Leader on the Project. The Delivery Manager cultivates relationships with a portfolio of customers in both pre-sales and project delivery phases and provides objective advice and assistance on the strategy, structure, management and operations of a customer organization, in support of identified business purposes and objectives.

The Delivery Manager provides technical leadership in pre-sales and delivery phases to clients, cross-functional GE Vernova teams and key suppliers to identify and define client business outcomes and continues to manage those relationships to ensure outcomes are met within project constraints. You will play a key leadership role in defining, implementing and maintaining the internal Project Engineering team’s best practices and delivery standards across existing and new opportunities.

Impacts approaches, projects and programs in the functional area or affected business organization and ways of working. Impacts quality, efficiency and effectiveness of own team. Has significant input into priorities. Guided by professional practices and policies that are shaped by the role. The role has moderate autonomy, requiring high levels of operational judgment.

Roles and Responsibilities

• Share responsibility with the Project Manager (PM) through close coordination for scope management, schedule, risk management, and quality management.
• Accountable for the end-to-end software delivery to meet the schedule, cost and quality commitments.
• Project Execution control : Build effective Work Breakdown Structures (WBS) and track, update, and report task activity progress. Manage project team and activities to drive project deliverables.
• Communicate effectively with Project Manager, Customer, Project team (APAC and global), DevOps on project and technical items such as project status, risks and mitigation, scope, and issues.
• Trigger and validate engineering Gate Reviews (Requirements, Design, Factory Testing Readiness, Site Acceptance Readiness) within GE and the customer.
• Utilize software delivery performance measurement tools and indicators (e.g. Smartsheets).
• Deploy GE Vernova GridOS and Performance solutions to client environments.
• Fluent in full stack development, backend services, middleware, and presentation layer including UI / UX needs to deliver custom integrated solutions.
• Collaborate with Service Engineering development lead to ensure custom deliverables meet needs, on time and within budget.
• Respond to client inquiries, bugs, and product ideas for in-flight projects and file tickets for the Product team.
• Lead the simulation of project scenarios using combinations of solutions, configuration, and input data.
• Perform use case and client-specific testing, and lead factory and site acceptance testing.
• Automate solution processes and complete workflows using existing API documentation.
• Analyse and assess data and results of project activities and tasks.
• Hands-on experience with certification in deploying solutions to the AWS cloud (GE’s and / or client).
• Report on project outcomes and present findings to project partners and stakeholders.
• Utilize GE Vernova Product knowledge to drive excellence through continuous improvement and change management (cost base reduction, lead time reduction, productivity improvement, quality improvement, etc.).
• Agile mindset and ability to work with Scrum Teams to execute and deliver solutions for customers.
• Good understanding of DevOps concepts (automated builds, deployments, tests) to lead customers and apply concepts to daily deliverables.
• Validate project scope in coordination with Solution Design, documenting and estimating change requests or risks with mitigation plans; communicate with customer via Project Manager.
• Assist in tendering for project proposals or CRs with Customer Engagement and resource managers; review proposals with the customer.
• Ensure a smooth transfer to maintenance at project end; engage in Customer management activities with the Project Manager.
• Report or resolve process non-conformances in a timely manner.

Additional Responsibilities

Required Qualifications

Desired Characteristics

Nice To Have

Additional Information

As GE Vernova is a global organization, working across time zones and monitoring / responding outside normal hours can be expected. Relocation Assistance Provided : No

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