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Client Management Assistant

Client Management Assistant

Awe PlusMalaysia, Malaysia
30+ days ago
Job description

Alphabet Managed Solutions Sdn Bhd is seeking junior-level Client Management Assistants to help manage the clients' profiles in the company's systems and to provide expert service through written messages.

The work and communication will be carried out in 100% written English. Strong English reading and writing literacy is required.

Qualifications & experience

  • Excellent English writing and reading skills (IELTS 7.0 / MUET Band 4 equivalent or above)
  • Strong attention to details
  • Strong computer literacy, familiar with MS Office Suite

Tasks & responsibilities

  • Screening and replying to client's service inquiry emails
  • Converting information from incoming inquiries to the client management system
  • Categorizing client inquiries and directing messages to appropriate team members
  • Filing client profiles in the company client management system
  • Assisting organizing client profiles by priorities
  • Assisting in contract-signing and signed contract filing into the company database
  • Assisting other administrative and documentation tasks as requested by supervisors
  • 10 annual leaves plus 11 holidays per year
  • Medical claim RM per year
  • Performance-based annual bonus of 0.5 - 1.0 month salary

    • Start Date : Immediately

    Schedule :

  • Monday to Friday

    • Supplemental Pay :

  • Yearly bonus

    • Application Question(s) :

  • Do you have to serve any notice period, and if you do, how long is your notice period?

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