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Functional Consultant

Functional Consultant

DarwinboxKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
30+ days ago
Job description

Job Description :

We are looking for a techno-functional consulting champion who builds strong relationships with clients and assists the entire change & transformation process in the implementation of Darwinbox HRMS

Responsibilities :

  • Deliver end to end implementation of the product with the client - starting from Business process mapping to User Acceptance testing and taking the customer live with Darwinbox in a defined timeline.
  • Analyze business requirements and design solutions covering various functional scenarios and prepare presentations for client demo.
  • Prepare the blueprint documents, functional specifications in the Business process mapping stage and assist with the complete solution to the client for client-specific use cases.
  • Coordinate with the Development team and superiors to define any change request from the client and solution for the client-specific use case.
  • Plan and lead meetings and working sessions effectively with both client and product development teams.
  • Provide Key User Training and support customer to ensure sign off at each milestone as per project plan.
  • Guide the client through the change management process and managing both internal and external expectations.
  • Provide support to the client throughout the Implementation and Post Go-live support phase (before handing over to Customer Success team).
  • Map benefits delivered through the implementation of Darwinbox HRMS.
  • Prepare documentation to hand over the account to Customer Success team

Requirements :

  • Speaks English and Bahasa Malay. Preferable could speak, write and read Mandarin.
  • Masters or Bachelor Degree (preferably in HR) or relevant work experience after bachelor.
  • 5-8 years of experience in HR transformation & change management / HCM implementation roles / HR consulting roles.
  • Understanding of Technology systems and HRMS system implementation would be preferred.
  • Proficient in productivity tools like MS Excel, MS Word and MS PowerPoint.
  • Key behavioural traits : Agility, Analytical, Persistence and Ability to stretch.
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    Consultant • Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia