Talent.com
VIP Account Manager

VIP Account Manager

AlphaiotabpoIpoh, Perak, Malaysia
30+ days ago
Job description

Key Account Executive (Retention and Upselling)

About the job Key Account Executive (Retention and Upselling)

Join Our Alpha Iota Family, Where Everyone Wins!

  • Exciting Work-from-Home Opportunities
  • Learning & Development Programs to Upskill Yourself
  • Lucrative Salary Package
  • Health and Wellness Perks & Benefits
  • Motivating and Supportive Teams
  • ......and lots more!

Alpha Iota is based in Southeast Asia , where we are rapidly growing and are constantly on the lookout for talented individuals like yourself who want to make a difference and kickstart their successful careers. Heres what awaits you at Alpha Iota!

What would you be doing :

  • Responsible for managing customer accounts effectively, providing great experience to customers, and delighting customers while building rapport and loyalty by keeping close contact.
  • Maintain an accurate record of client engagement.
  • Maintain professionalism in all conversations with customers across all channels through phone calls and Whatsapp / Telegram chat.
  • Provide great customer experience through a consultative approach.
  • Be a strong team player and support company directions & goals.
  • Take ownership of your own performance by evaluating key metrics.
  • Be agile to change and continue to develop deeper knowledge and skills workshops, team huddles & coaching sessions.
  • Work location : Remote
  • Working hours : Monday - Friday (12PM - 9PM).
  • To be successful in this role, you will need to have :

  • Possess at least 2 years of relevant experience in Account Management / Customer Service / B2C Sales in any industry.
  • Good command of English, Mandarin and Bahasa Malaysia.
  • Good negotiation skills with the ability to resolve issues and customer concerns.
  • Sense of ownership and pride in your performance and its impact on the company's success.
  • Strong organisational, planning, problem-solving, and decision-making skills, and the ability to multitask, and work well independently and in a team setting.
  • A proficient communicator with a consultative sales approach.
  • Self-motivated and possess aggressive sales personality in achieving quantitative results.
  • #J-18808-Ljbffr

    Create a job alert for this search

    Account Manager • Ipoh, Perak, Malaysia

    Related jobs
    • Promoted
    Sales Director - Health Tech

    Sales Director - Health Tech

    Celestica Inc.Ipoh, Perak, Malaysia
    Press Tab to Move to Skip to Content Link.Select how often (in days) to receive an alert : .Remote Employee Europe, SHR, GB. State / Province : Greater Manchester.MBD - Marketing & Business Development.W...Show moreLast updated: 30+ days ago
    • Promoted
    Relationship Manager (Nationwide)

    Relationship Manager (Nationwide)

    AFFIN GroupBrinchang, Pahang, Malaysia
    Create your future with Affin! You too can make a difference.Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don’t just stay at the forefr...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Manager / Director - Key Account Management & Business Development [Semiconductor Equipment]

    Senior Manager / Director - Key Account Management & Business Development [Semiconductor Equipment]

    CelesticaIpoh, Perak, Malaysia
    Provides direct and indirect supervision to 2 or more subordinate employees performing diverse roles within the Business Development organization. Accountable for projects or programs on a multi-fun...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Product Manager (Mobile App Experience)

    Senior Product Manager (Mobile App Experience)

    Hyphen ConnectIpoh, Perak, Malaysia
    We are hiring for one of our ecosystem projects - a cryptocurrency exchange.They are seeking a Senior Product Manager to lead product initiatives from concept to execution.In this position, you’ll ...Show moreLast updated: 30+ days ago
    • Promoted
    Hotel Manager

    Hotel Manager

    Private AdvertiserIpoh, Perak, Malaysia
    We are seeking a dynamic and hands‑on Hotel Manager to lead the daily operations of our hotel.The ideal candidate is passionate about hospitality, thrives in a fast‑paced environment and takes prid...Show moreLast updated: 2 days ago
    • Promoted
    Regional Account Manager - Malaysia-based

    Regional Account Manager - Malaysia-based

    FadvIpoh, Perak, Malaysia
    The REGIONAL ACCOUNT MANAGER is responsible for the business development of assigned local, regional and / or global accounts, building solid relationships at those client organizations.Meet profit r...Show moreLast updated: 30+ days ago
    • Promoted
    Account Partner

    Account Partner

    OneByZeroIpoh, Perak, Malaysia
    This role is open to candidates based in the Philippines, Malaysia, and Vietnam.We also welcome applicants who are open to relocating to any of these countries. OnebyZero is a next‑generation Data a...Show moreLast updated: 19 days ago
    • Promoted
    Key Account Manager

    Key Account Manager

    BeiGene, Ltd.Ipoh, Perak, Malaysia
    Key Account Manager page is loaded## Key Account Managerlocations : Malaysia - Home Officetime type : Full timeposted on : Posted Todayjob requisition id : R31630 • •BeOne is a global oncology co...Show moreLast updated: 10 days ago
    • Promoted
    Account Manager (Based in Malaysia, 1 year contract WFH)

    Account Manager (Based in Malaysia, 1 year contract WFH)

    PCIIpoh, Perak, Malaysia
    PCI Private Limited is looking for an experienced Account Manager based in Malaysia on a 1 year contract with remote work arrangements. This position is placed under an Employment Agency.Manage rela...Show moreLast updated: 27 days ago
    • Promoted
    Regional Account Manager - Malaysia-based

    Regional Account Manager - Malaysia-based

    First AdvantageIpoh, Perak, Malaysia
    The REGIONAL ACCOUNT MANAGER is responsible for the business development of assigned local, regional and / or global accounts, building solid relationships at those client organizations.Meet profit r...Show moreLast updated: 30+ days ago
    • Promoted
    Affiliate Account Manager (based in SEA)

    Affiliate Account Manager (based in SEA)

    FPM.globalIpoh, Perak, Malaysia
    Affiliate Account Manager (based in SEA).Financial Partners Marketing is a world leading affiliate network that specialises in exclusive financial offers. Our commitment to detail and attention to b...Show moreLast updated: 30+ days ago
    • Promoted
    Execution & Enablement Manager APAC

    Execution & Enablement Manager APAC

    dLocalIpoh, Perak, Malaysia
    Execution & Enablement Manager APAC.Join to apply for the Execution & Enablement Manager APAC role at dLocal.Local enables the biggest companies in the world to collect payments in 40 countries in ...Show moreLast updated: 10 days ago
    • Promoted
    Key Account Manager - Malaysia

    Key Account Manager - Malaysia

    T&G Global LimitedIpoh, Perak, Malaysia
    T&G Global is a leader in the fresh produce industry, bringing premium produce brands, including our iconic ENVY™ and Jazz™ apples to consumers worldwide. Our story began over 125 years ago and toda...Show moreLast updated: 2 days ago
    • Promoted
    Fleet Key Account Manager ASIA (Malaysia)

    Fleet Key Account Manager ASIA (Malaysia)

    TalixoIpoh, Perak, Malaysia
    Talixo is the world's leading operator of pre-booked transfers, working with the biggest brands in travel.We partner with fleets in 1,100+ cities and 130+ countries worldwide to provide travellers ...Show moreLast updated: 30+ days ago
    • Promoted
    Key Account Manager

    Key Account Manager

    T&G Global LimitedIpoh, Perak, Malaysia
    T&G Global leads the fresh produce industry, delivering premium brands such as ENVY™ and Jazz™ apples worldwide.With 2,000 employees across 13 countries and customers in more than 60 markets, we ha...Show moreLast updated: 12 days ago
    • Promoted
    • New!
    Digital Account Manager

    Digital Account Manager

    DigitalIpoh, Perak, Malaysia
    Account Manager (Full‑time, Remote).ESG storytelling to join our internal team.In this role, you will manage a leading Singapore telecommunications client as your primary account, driving sustainab...Show moreLast updated: 21 hours ago
    • Promoted
    Talent Pool - Account Manager (Malaysia)

    Talent Pool - Account Manager (Malaysia)

    SlasifyIpoh, Perak, Malaysia
    Established in 2016, Slasify is a Singapore-based technology company operating with a fully remote team and is rapidly-growing through our EOR & payroll services rendered to businesses worldwide.Ou...Show moreLast updated: 30+ days ago
    • Promoted
    APAC Technical Account Manager (TAM) (Remote)

    APAC Technical Account Manager (TAM) (Remote)

    MoneythorIpoh, Perak, Malaysia
    Moneythor’s mission is to transform banking by creating intelligent, personalized experiences that empower banks to drive lasting financial well‑being for every customer. Headquartered in Singapore,...Show moreLast updated: 7 days ago