Senior Client Operations Officer, Custody Settlements M / F

Senior Client Operations Officer, Custody Settlements M / F

Permanent Contract. Expiry : 05 / 01 / 2026.

Job Summary

We are looking for a Senior Client Operations Officer in the Settlements team, responsible for accurate and timely settlement of securities transactions. The role includes managing daily operations, coordinating with stakeholders, ensuring compliance, and driving process improvements.

Responsibilities

• Execute securities trade processing and settlement follow‑up in the designated cluster within the stipulated timeframe.
• Perform checks and controls, highlight issues in reports and escalation to manager where applicable.
• Resolve complex issues guided by procedure and senior team guidance.
• Ensure accuracy of processing according to operating procedures.
• Complete reporting tasks and handle queries in a timely manner.
• Diligently follow up on all open issues until resolution.
• Escalate operational issues or abnormalities according to local escalation protocol.
• Guide junior team members on technical competency.
• Support the team manager with ad‑hoc requests related to core business or departmental activities.

Qualifications

Working Hours and Location

Working hours : 9am – 6pm MYT. Location : Asia – Malaysia (IOI City, Putrajaya).

CACEIS is a group committed to diversity and inclusion. All job offers are open to persons with disabilities.

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