Sr. Support Engineer, SAP

Rimini Street, Inc. (Nasdaq : RMNI), a Russell 2000® Company, is a global provider of end‑to‑end enterprise software support, management and innovation solutions and the leading third‑party support provider for Oracle, SAP and VMware software. Our comprehensive portfolio of unified solutions helps run, manage, support, customize, configure, connect, protect, monitor and optimize enterprise application, database and technology software, enabling our clients to achieve better business outcomes, significantly reduce costs and reallocate resources towards strategic projects. The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission‑critical enterprise software solutions provider and achieved better operational outcomes, realized billions of US dollars in savings and funded AI and other innovation investments.

Position Summary

We are actively seeking a Sr. Support Engineer, SAP. This role is based in Malaysia. Experienced consultant with extensive hands‑on experience in core SAP BW / BOBJ / BPC focused on Information Design Tool (IDT) and Web Intelligence (Webi) report development. The individual requires the ability to configure, lead, mentor, and direct clients. Should be capable of managing multiple customer systems, identifying, and resolving issues along with producing solutions to customer requirements. In this capacity, the SAP BOBJ consultant is responsible for delivering high customer satisfaction and providing enhanced support in all the areas of SAP BOBJ.

Essential Duties and Responsibilities

• Develop and maintain Web Intelligence reports using the latest versions of Business Objects software, with a specific focus on report formatting and layout design.
• Develop and support dashboards using Crystal reports.
• Collaborate with clients to gather requirements and translate them into effective report designs that meet business needs.
• Utilize the Information Design Tool (IDT) to create and maintain universes, ensuring data integrity and accurate reporting.
• Apply advanced formatting techniques to enhance the visual appeal and usability of reports, including charting, conditional formatting, and interactive features.
• Collaborate with cross‑functional teams to troubleshoot and resolve any issues related to report design, data connectivity, and performance optimization.
• Stay updated on the latest Business Objects features, best practices, and industry trends related to report formatting and presentation.
• Assist with Business Objects administration tasks, including user management, security setup, and system configuration, as needed.
• Continuously assess and improve report development processes and methodologies to enhance efficiency and quality.

Additional Duties and Responsibilities

Other job‑related duties and responsibilities may be assigned from time to time.

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Why Rimini Street?

We are looking for talented, passionate people to help us build our future at Rimini Street. We hire only the best, the most extraordinary professionals and provide compensation, bonuses, and benefits to match the skills of our top‑performing team members. Do you thrive in a fast‑paced environment, enjoy growing together, and get excited about learning new skills? Are you looking for an opportunity to make a true impact as part of a team of extraordinary professionals? This is the place for you.

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs :

Accelerating Company Growth

Rimini Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law.

To learn more about how Rimini Street is redefining the enterprise software support industry, visit

Please note : Rimini Street does not accept resumes submitted by recruiting / staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

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