System Administrator Specialist (POS System)

Position Responsibilities

• System Maintenance : Regularly perform system maintenance tasks for ERP and POS systems to ensure they operate efficiently without interruption.
• Upgrades and Enhancements : Plan and implement system upgrades as needed. Enhance system features for improved functionality and user experience.
• Troubleshooting : Provide immediate response to system emergencies and resolve issues that may arise with the ERP and POS systems.
• Security : Ensure that all systems are secure against cybersecurity threats. Implement protective measures and conduct regular security audits.
• Technical Support : Serve as the primary contact for ERP and POS system users. Provide training and support to end-users.
• Documentation : Maintain accurate records of system configurations, upgrades, and inventory. Develop documentation for system procedures, configurations, and settings.
• Collaboration : Work closely with other IT staff and departments to ensure that the ERP and POS systems align with business needs. Participate in IT projects as required.
• Product Launch Configuration : Configure and prepare all systems(including third party platforms) for seamless integration and functionality during new product launches, ensuring technical compatibility and performance optimization.
• Vendor Management : Coordinate with software vendors and service providers to ensure that services meet company standards and requirements.

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