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CUSTOMER SERVICE REPRESENTATIVE (Immediate Joiners!)
Sperton Global ASJohor Bahru, Johor, Malaysia17 days ago
Job descriptionIdeal candidates : proactive, empathetic problem-solvers Responsibilities : provide support, resolve issues, ensure customer satisfaction Full training and growth opportunities provided
Job Scope
- Serve as single point of contact for internal partners and external clients, interacting with key teams to identify and resolve issues.
- Ensures customer inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standards.
- Conduct necessary analyses to address customers' issues, and provide regular updates to the customers.
- Develop and maintain customer portfolio through regular calls and face to face interaction, as needed.
What we want :
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Customer Service Representative • Johor Bahru, Johor, Malaysia