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CUSTOMER SERVICE REPRESENTATIVE (Immediate Joiners!)

CUSTOMER SERVICE REPRESENTATIVE (Immediate Joiners!)

Sperton Global ASJohor Bahru, Johor, Malaysia
17 days ago
Job description

Job Scope

  • Serve as single point of contact for internal partners and external clients, interacting with key teams to identify and resolve issues.
  • Ensures customer inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standards.
  • Conduct necessary analyses to address customers' issues, and provide regular updates to the customers.
  • Develop and maintain customer portfolio through regular calls and face to face interaction, as needed.

What we want :

  • Ideal candidates : proactive, empathetic problem-solvers
  • Responsibilities : provide support, resolve issues, ensure customer satisfaction
  • Full training and growth opportunities provided
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    Customer Service Representative • Johor Bahru, Johor, Malaysia