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Order Processing Coordinator- Cloud Operations

Order Processing Coordinator- Cloud Operations

MytecdPetaling Jaya, Selangor, Malaysia
4 hours ago
Job description

Order Processing Coordinator - Cloud Operations

Job Purpose

The Order Processing Coordinator is a primary point-of-contact for Sales Teams, Country Operations Lead, Finance, and Logistics. This position focuses on processing Sales Order requests from the Sales team for various vendors or processing PO requests from the Sales Order team and releasing the PO to various vendors.

Responsibilities

  • Validate supporting documents and process Sales / Purchase Order requests based on vendors (line cards) and country requirements.
  • Ensure required approvals are in place (GTC / ECCN / DPC / Credit Check).
  • Responsible for clearing the order requests queue within SLA.
  • Submit PO request once a Purchase Requisition Number is generated.
  • Ensure release of completed PO to vendors within SLA.
  • Follow up with vendors on order status and estimated time of arrival.
  • Communicate to the Logistics team about vendor delivery requirements.

Knowledge, Skills and Experience

  • 1 to 3 years of relevant work experience.
  • Bachelor’s degree in Business, IT, Supply Chain, or related field preferred.
  • Ability to execute instructions and request clarification when needed.
  • Strong data entry skills.
  • Proficiency with basic mathematical calculations.
  • Attention to detail and accuracy.
  • Clear and effective communication.
  • Strong English and local language writing and speaking skills.
  • Interaction skills with all levels of management.
  • Strong multi‑cultural interpersonal skills.
  • Ability to work constructively under stress and pressure.
  • Ability to work independently with minimal supervision.
  • Confidentiality of sensitive information.
  • Build solid, effective working relationships.
  • Sensitivity to the needs, concerns, and feelings of others.
  • Rapid learning of new systems and technology.
  • Basic computer skills.

    • Key Skills

  • Billing
  • Billing Administration
  • Billing Services
  • Billing Support
  • Cloud Applications
  • Communication
  • Customer Follow‑Ups
  • Detail‑Oriented
  • Order Processing
  • Sensitive Information
  • Working Independently

    • What’s In It For You?

  • Elective Benefits : Programs tailored to your country to accommodate your lifestyle.
  • Career Growth : Accelerate your path to success through formal leadership and professional development programs and on‑demand courses.
  • Personal Well‑Being : Boost financial, physical, and mental well‑being through seminars, events, and our global Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion : Join us in celebrating global diversity through inclusive education, peer‑to‑peer conversations, and equitable growth opportunities.
  • Global Organization Advantage : Network with new colleagues through our onboarding program.
  • Community Connection : Participate in internal, peer‑led inclusive communities and activities, including business resource groups, local volunteering events, and environmental and social initiatives.

    • Don’t meet every single requirement? Apply anyway.

    At Tec D, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

    We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.

    Seniority level

  • Entry level

    • Employment type

  • Full‑time

    • Job function

  • Other

    • Industries

  • IT Services and IT Consulting

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    Operation • Petaling Jaya, Selangor, Malaysia