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Ecommerce Admin

Ecommerce Admin

Mad Ox Online Sdn BhdIpoh, Perak, Malaysia
14 hours ago
Job description

Requirements

  • Diploma in Business Administration, E-commerce, or any related field.
  • Entry-level position; fresh graduates are encouraged to apply.
  • Experience in using Canva for creating visually appealing content.
  • Experience in processing orders accurately and efficiently, ensuring timely fulfillment.
  • Proficiency in data analysis, with the ability to interpret data and generate reports to improve e-commerce performance.
  • Excellent attention to detail to ensure accuracy in all tasks.
  • Fluency in English, Bahasa Malaysia, and Mandarin to communicate effectively.

Responsibilities

  • Manage and update product listings on e-commerce platforms (Shopee, Lazada, TikTok) ensuring accuracy and completeness of product information, images, and pricing.
  • Monitor and maintain inventory levels, track stock movements, and coordinate with suppliers to ensure timely replenishment and minimize stockouts.
  • Provide excellent customer service by responding to inquiries, resolving complaints, and addressing issues
  • Utilize Canva to create visually appealing marketing materials, product images, and promotional content for e-commerce platforms and social media channels.
  • Collaborate with team members to identify and implement process improvements to enhance efficiency and effectiveness of e-commerce operations.
  • Assist in other ad-hoc administrative tasks and projects as assigned by the supervisor.

    • Benefits

  • KWSP
  • SOCSO
  • Medical Claim
  • Annual and medical leave
  • Performance Bonus
  • Company Trip

    • Skills

    Canva E-commerce Platform Management Customer Service Order Processing Inventory Management Data Analysis Attention to Detail Excel

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    Admin • Ipoh, Perak, Malaysia