Job descriptionReceive or conduct calls to provide product information and nutritional advice to customers, to encourage on conversion and retention of brands usage.Maintain records of telephonic interactions.Data entry and maintenance of customer databases.Ensure that the service delivery to customers is of excellent quality.Work closely with marketing / product managers to deliver brand knowledge to customers.Perform other job-related duties as requested by supervisor.Persuasion Persuading others to change their minds or behaviour.Learning Strategies Selecting and using training / instructional methods and procedures appropriate for the situation when learning or teaching new things. [Apply now at https : / / my.hiredly.com / jobs / jobs-malaysia-hiredly-x-job-social-media-executive-consumer-goods-manufacturing-mandarin-speaker-basic-salary-allowance]Candidate must possess at least SPM / Diploma or Advanced Diploma or Bachelor's Degree in Food Technology / Nutrition / Dietetics, Nursing, Medical Science, Pharmacy / Pharmacology or equivalent.Fresh grads encourage to apply – Full training provided.Preferably Junior Executives specializing in Customer Service or equivalent.Candidate must be able to converse in English / Bahasa Malaysia and Mandarin.