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Restaurant Crew

Restaurant Crew

SAMURAI YAKINIKUPenangMalaysia, Penang, Malaysia
22 hours ago
Job description

Join the dynamic team at SAMURAI YAKINIKU SDN. BHD. as a full-time Restaurant Crew in Penang (SEBERANG JAYA & BAYAN BARU) . In this role, you will be responsible for providing exceptional customer service and contributing to the efficient and smooth operation of our premier Japanese barbeque restaurant.

What you'll be doing

  • Greet newly arrived customers and assist them to their dining tables.
  • Be able to memorize the menu well and recommend special items to customers.
  • Wear clean attire according to the set dress code.
  • Repeat customers' orders after noting them down.
  • Handle any customer feedback or complaints calmly and professionally.
  • Adhere to food safety and hygiene standards, including proper handling, storage, and sanitation of food items.
  • Thank customers before they leave the premises.
  • Maintain cleanliness of the store, dining area, kitchen, kitchen equipment, and storeroom facilities throughout the shift.
  • Maintain the company’s reputation and image.
  • Establish effective communication and teamwork with other staff members.
  • Follow instructions from supervisors effectively.

What we're looking for

  • The candidate must have at least a Sijil Pelajaran Malaysia (SPM), diploma, or an equivalent degree.
  • Previous experience in customer service or food service is an advantage but not mandatory.
  • Ability to handle cash and operate a cash register.
  • Positive attitude and willingness to learn.
  • Previous experience in a customer-facing role within the hospitality or food service industry
  • Excellent communication and interpersonal skills to engage with customers
  • Ability to work well under pressure and in a fast-paced environment
  • Strong attention to detail and a commitment to providing high-quality service
  • Flexibility to work a variety of shifts, including weekends and public holidays
  • Proficiency in Bahasa Malaysia and English

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    Restaurant Crew • PenangMalaysia, Penang, Malaysia