tawk.to Bangsar South, Federal Territory of Kuala Lumpur, Malaysia
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Role Overview
We are seeking a highly skilled Head of Engineering to lead our engineering team and help drive the success of our application. This person will work closely with cross‑functional teams to ensure our products are delivered with high quality, on time, and in line with the company’s growth strategy. The ideal candidate has a minimum of 10 years of proven experience managing software production, a deep understanding of engineering principles, and strong leadership skills.
Key Responsibilities
- Lead Engineering Teams
- Team Management : Oversee and manage the day‑to‑day activities of engineering teams, including software developers, QA engineers, and DevOps teams.
- Mentorship : Provide leadership, mentorship, and professional development opportunities to team members.
- Culture Building : Foster a culture of learning, innovation, and technical excellence within the engineering department.
- Technical Execution : Implement Technical Roadmap and ensure alignment with business goals.
- Performance Optimization : Ensure scalability and performance of web applications through effective implementation practices.
- Quality Assurance : Implement best practices to improve code quality, deployment speed, and system reliability.
- Architecture Implementation : Collaborate with CTO to understand architectural designs and technology strategies.
- Execute Architectural Plans : Lead engineering teams in implementing robust, high‑performance, and scalable web applications.
- Technical Guidance : Provide technical guidance on implementation details and best practices.
- Project Management : Cross‑functional collaboration, resource allocation, risk management, and continuous improvement of processes.
- Team Growth and Development : Talent acquisition, performance reviews, training programs.
- Stakeholder Management : Communicate project updates, timelines, and technical decisions to executive teams.
- Alignment : Ensure engineering activities align with company objectives and customer needs.
Required Qualifications
Experience : Minimum of 10 years of proven experience managing software production, preferably with product‑based software.Leadership : Strong leadership skills with experience managing and growing engineering teams.Technical Expertise : Hands‑on experience with modern web technologies, such as JavaScript frameworks (Node, Vue.js), cloud services (GCP), microservices architecture, and database management (SQL and NoSQL).Problem‑Solving : Ability to diagnose complex technical issues and provide effective solutions in a fast‑paced environment.Communication : Excellent verbal and written communication skills. Able to articulate complex technical concepts to non‑technical stakeholders.Education : Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.Preferred Qualifications
Experience in SaaS products or tech‑driven industries.Experience in DevOps, CI / CD pipelines, and agile methodologies.Familiarity with high‑performance, scalable web architecture.Proven track record in successfully delivering multiple projects.What We Offer
Competitive salary with performance‑based incentives.Opportunities for growth and advancement in a fast‑paced environment.A collaborative and dynamic work environment that values innovation and transparency.Referrals increase your chances of interviewing at tawk.to by 2x.
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