About the Role :
Were looking for a proactive and skilled IT Network Specialist to support and manage our critical network and voice infrastructure. This is a hands-on role in a collaborative team environment focused on delivering secure, resilient, and scalable network solutions that support our core operations.
You'll work across hybrid cloud environments, support remote and office sites, and help shape future infrastructure through continuous improvement and security-first approaches.
Key Responsibilities :
Manage and support enterprise network infrastructure across multiple sites
Maintain secure, high-availability environments using best practices and ITIL principles
Collaborate on hybrid cloud networking, firewalls, Wi-Fi, and connectivity solutions
Analyze vulnerabilities and carry out remediation and patching
Participate in out-of-hours support as needed
Ensure smooth onboarding of infrastructure into service with full documentation
Required Skills & Experience :
Minimum 3 years in enterprise networking
CCNA certification (or equivalent experience)
Strong knowledge of Next-Gen Firewalls (FortiGate preferred) , VPNs, and encryption
Proficiency in TCP / IP, OSPF, BGP , and key network services (DNS, DHCP, NTP)
Experience in vulnerability management , monitoring, and patching
Python scripting knowledge is a plus
Previous experience in an ITIL support environment
Excellent communication skills (CEFR C1 or above), planning, and problem-solving abilities
What We Offer :
Hybrid work flexibility
Inclusive and customer-focused work culture
Opportunities to contribute to infrastructure planning and innovation
Exposure to both UK and overseas network support
It Specialist • Kuala Lumpur, Malaysia