SAP Support Analyst

Company Description

We are committed to a culture that values Customer Focus, Flexibility, Knowledge, Speed and Integrity. Joining our team means you will work in a high performing global company where employees collaborate and strive for excellence.

Job Description

• Provide functional and technical support for SAP EWM, troubleshooting incidents, service requests, and operational issues.
• Analyze recurring problems and propose long-term corrective actions.
• Handle incidents in alignment with ITIL processes, ensuring timely resolution and proper documentation.
• Perform root cause analysis for complex issues and provide recommendations for prevention.
• Support change management activities, including functional testing, validation, and coordination of SAP EWM changes.
• Collaborate with 3rd parties, SAP Basis and technical teams for system enhancements, upgrades, and transports.
• Partner with business process owners to understand requirements and propose SAP EWM solutions.
• Identify opportunities to optimize warehouse operations through SAP EWM functionalities.
• Contribute to documentation, knowledge base articles, and standard operating procedures (SOPs).

Qualifications

Additional Information

XP Power provides a safe and healthy working environment that is stimulating and collaborative, where employees are empowered to make a real difference. We place our people at the heart of everything we do. We understand that if we provide our people with the ultimate experience, they will provide the ultimate experience to our customers.

Seniority Level

Executive

Employment Type

Full‑time

Job Function

Analyst

Industries

Appliances, Electrical, and Electronics Manufacturing

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