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Presales Engineer

Presales Engineer

Exclusive NetworksPetaling Jaya, Selangor, Malaysia
3 days ago
Job description

Presales Engineer at Exclusive Networks

Exclusive Networks (EXN) is a global cybersecurity specialist that provides partners and end-customers with a wide range of services and product portfolios via proven routes to market. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine a local perspective with the scale and delivery of a single global organization. Our best-in-class vendor portfolio is carefully curated with all leading industry players. Our services range from managed security to specialist technical accreditation and training and capitalize on rapidly evolving technologies and changing business models.

At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our clients, doing our part to create a prosperous and trusted digital world, and helping our people to realize their potential.

DUTIES AND RESPONSIBILITIES

Proactively scopes the technical solution required to address customer requirements, assess customers’ met and unmet needs, and recommend solutions that optimize value for both customer and company. Reports to the Business Manager.

As The Presales Engineer, You Will

  • Work closely with the sales team on proposals and pitches for business.
  • Attend meetings with Business Development Manager & Product Manager and act as a technical expert.
  • Put together business cases for sales teams to support their proposals.
  • Help sales team to sell more and increase company revenue by utilizing technical sales skills to convince prospects to purchase our solution and services.
  • Query prospects to qualify sales opportunities in conjunction with sales team to accurately determine product suitability, size and probability of success.
  • Conduct presentations with customers with the goal of getting them to buy our proposed services and solutions.
  • Help expand and maximize the sales opportunities.
  • POC (Proof Of Concept) to match customer’s enterprise requirements.
  • RFP / RFI / Proposals preparation, solution architecting and design, training, project management, guidance and planning.
  • Conduct in-depth needs analysis with prospect’s technical staff to determine technical requirements and solutions.
  • Address high volume of prospect’s questions in quality‑driven, comprehensive manner to ensure satisfaction.
  • Conduct internal product training for sales and channel team.
  • Be the "go‑to" person with regards to all technical support queries and questions.

QUALIFICATIONS AND EXPERIENCE

  • Minimum 3-5 years of experience as Presales Engineer.
  • Competent product knowledge & presentation skillset.
  • Good customer relationship management skills.
  • Ensure end-to-end and success of POC cycle.
  • Collaborating skills to work with different departments to ensure success of a project.
  • Strategic thinking and organizing skills in crafting winning sales proposals.
  • Team player in managing expectations of sales team and prospect.
  • WHO IS EXCLUSIVE NETWORKS?

    We are people focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future. Our Mission is to drive the transition to a totally trusted digital world for all people and organizations.

    Equal Opportunity Employer

    We are proud to be an Equal Opportunity Employer. We are committed to recruitment and hiring of individuals from diverse backgrounds and experiences, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on qualifications, merit, and business need.

    Benefits

  • Flexible working
  • Employee Assisted Program
  • Wellness Time Off
  • Birthday Leave
  • Medical and Hospitalisation
  • Dental and Supplements
  • Learning & Development
  • Working Conditions

  • Working hours 9 : 00 am to 6 : 00 pm, Monday–Friday
  • Malaysian citizens only
  • Seniority level

    Entry level

    Employment type

    Full-time

    Job function

    Accounting / Auditing

    Industries

    Computer and Network Security; IT Services; IT Consulting

    We care about your data. Please read our Recruitment Data Protection Policy prior to applying.

    Note : Terms and conditions apply.

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    Engineer • Petaling Jaya, Selangor, Malaysia