Are you a highly organized and proactive individual with a knack for seamless operations and strong communication skills? We're seeking a dedicated Operations & Sales Support Executive to play a crucial role in our growing team, ensuring smooth administrative processes and supporting our merchant acquisition efforts.
Your Responsibilities :
Administrative Management
You'll be the backbone of our daily operations, ensuring everything runs efficiently.
- Communication Hub : Manage all incoming and outgoing correspondence, including drafting and replying to emails and formal letters, ensuring timely and professional communication.
- Scheduling & Coordination : Efficiently set up and manage appointments, meetings, and calls with colleagues, clients, and partners, handling invites and schedules.
- Financial Administration : Oversee and manage bills, invoices, and petty cash, ensuring accurate record-keeping and timely payments for utilities, parking, and other expenses.
- Data Steward : Organize and maintain both electronic and physical data files, ensuring data accuracy, security, and confidentiality through precise entry, analysis, and reporting.
- Logistics Coordination : Oversee the labeling and packing process, ensuring products are accurately identified and safely prepared for distribution. This includes :
Labeling : Applying correct labels with product names, barcodes, batch numbers, and regulatory information.
Packing : Selecting appropriate materials and carefully packing products for protection during transit.Quality Control : Conducting pre-packing checks to ensure product quality, integrity, and accurate labeling.Documentation : Maintaining meticulous records of the labeling and packing process for traceability.Storage Liaison : Ensuring products are stored under proper conditions for quality preservation.Merchant Acquisition & Sales Support
You'll play a key role in supporting our sales growth by facilitating merchant onboarding and providing essential sales-related administrative support.
Invoice & Receipt Management : Generate and issue accurate invoices for sales and services, and promptly provide receipts to merchants upon payment, maintaining transparency and accountability.Market Research & Lead Generation Support :Assist in understanding our target audience and identifying potential industries and businesses.
Support lead generation strategies through research for networking events, cold outreach, and referral programs.Lead Qualification & Nurturing : Help qualify leads based on set criteria and assist in maintaining regular communication to nurture relationships.CRM Management : Utilize CRM software to organize and track lead information, interactions, and follow-up tasks.Feedback Loop : Contribute to gathering feedback to refine lead generation strategies and improve campaign effectiveness.What We're Looking For :
Highly Organized : Proven ability to manage multiple tasks, prioritize effectively, and maintain meticulous records.Excellent Communicator : Strong written and verbal communication skills for effective email, letter, and internal communication.Proactive & Resourceful : Takes initiative and can troubleshoot issues independently.Detail-Oriented : Pays close attention to accuracy in all administrative and documentation tasks.Tech-Savvy : Comfortable with office software, CRM systems, and general data management.Team Player : Able to collaborate effectively within a fast-paced environment.If you're ready to make an impact and grow with a dynamic team, we encourage you to apply!
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