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Digital Marketing Campaign Specialist - KSC Indonesia

Digital Marketing Campaign Specialist - KSC Indonesia

TDCXMalaysia
15 days ago
Job description

Top Reasons to work with TDCX

  • Attractive remuneration, great perks, and performance incentives
  • Comprehensive medical, insurance, or social security coverage
  • World-class workspaces
  • Engaging activities and recognition programs
  • Strong learning and development plans for your career growth
  • Positive culture for you to #BeMore at work
  • Easy to locate area with direct access to public transport
  • Flexible working arrangements
  • Be coached and mentored by experts in your field
  • Join a global company, winner of hundreds of industry awards

What is your mission?

  • To manage and optimize existing Advertisement campaign components including, but not limited to – Ad Copy, Bid Prices, Cost per Conversion, Cost per Click, Keyword Research, etc.
  • To help create and implementation of campaign strategies including keyword research and analysis.
  • To create performance reports with recommendations for improvements.
  • Tracking of funds in account and maintaining conversation.
  • Knack of implementation new technologies automation capabilities that enhance SEM efforts.
  • Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.
  • Pitch and impact assigned customers in accordance with training provided, standards and policies with a focus on deep level insights, customer success, upsell strategy, and strong relationship management

    Serve as a trusted consultant with customers to onboard, develop and optimize advertiser’s campaigns

    Interpret and develop business plans focused on driving customer goal achievement

    Hit productivity, upsell, and customer impact targets

    Handle a moderate volume of potential clients on a daily basis through outbound and inbound calls, aligning support with opportunities

    Manage day to day activities independently and proactively based on customer needs and incentives.

    Who are we looking for?

    College degree or equivalent work experience

    2-3 years overall work experience with 1 year as minimum in online advertising industry

    Native level of Indonesian

    Strong knowledge of Google Ads, understanding the synergy between different products, how to translate comprehensive marketing strategies into campaigns, and drive successful results.

    1 year minimum experience in consultative selling : managing a portfolio of customers, identify customers / partners needs, focus on customer goals, results and clients satisfaction.

    Proven track record of target overachievement, strong sales attitude and desire to meet and overachieve multiple KPIs and Sales Quotas.

    Understanding of sales cycles including prospecting, communicating, negotiating and the ability to sell based on value, not price

    Excellent verbal and written communication skills within required language(s)

    Dependable, reliable with strong work ethic

    Analytical and creative mindset, ability to solve problems

    Proactive, organized, responsible, proven ability to work well with a team

    Google Ads certification

    Knowledge of digital media and its competitive landscape

    2 years of consultative sales and / or business development experience

    Proven technical ability with CRMs (customer relationship management) programs

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    Digital Marketing Specialist • Malaysia