Digital Marketing Campaign Specialist - KSC Indonesia

Top Reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

Pitch and impact assigned customers in accordance with training provided, standards and policies with a focus on deep level insights, customer success, upsell strategy, and strong relationship management

Serve as a trusted consultant with customers to onboard, develop and optimize advertiser’s campaigns

Interpret and develop business plans focused on driving customer goal achievement

Hit productivity, upsell, and customer impact targets

Handle a moderate volume of potential clients on a daily basis through outbound and inbound calls, aligning support with opportunities

Manage day to day activities independently and proactively based on customer needs and incentives.

Who are we looking for?

College degree or equivalent work experience

2-3 years overall work experience with 1 year as minimum in online advertising industry

Native level of Indonesian

Strong knowledge of Google Ads, understanding the synergy between different products, how to translate comprehensive marketing strategies into campaigns, and drive successful results.

1 year minimum experience in consultative selling : managing a portfolio of customers, identify customers / partners needs, focus on customer goals, results and clients satisfaction.

Proven track record of target overachievement, strong sales attitude and desire to meet and overachieve multiple KPIs and Sales Quotas.

Understanding of sales cycles including prospecting, communicating, negotiating and the ability to sell based on value, not price

Excellent verbal and written communication skills within required language(s)

Dependable, reliable with strong work ethic

Analytical and creative mindset, ability to solve problems

Proactive, organized, responsible, proven ability to work well with a team

Google Ads certification

Knowledge of digital media and its competitive landscape

2 years of consultative sales and / or business development experience

Proven technical ability with CRMs (customer relationship management) programs