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Digital Marketing Campaign Specialist - KSC Indonesia

TDCXMalaysia

15 days ago

Job description

Top Reasons to work with TDCX

Attractive remuneration, great perks, and performance incentives
Comprehensive medical, insurance, or social security coverage
World-class workspaces
Engaging activities and recognition programs
Strong learning and development plans for your career growth
Positive culture for you to #BeMore at work
Easy to locate area with direct access to public transport
Flexible working arrangements
Be coached and mentored by experts in your field
Join a global company, winner of hundreds of industry awards

What is your mission?

To manage and optimize existing Advertisement campaign components including, but not limited to – Ad Copy, Bid Prices, Cost per Conversion, Cost per Click, Keyword Research, etc.

To help create and implementation of campaign strategies including keyword research and analysis.

To create performance reports with recommendations for improvements.

Tracking of funds in account and maintaining conversation.

Knack of implementation new technologies automation capabilities that enhance SEM efforts.

Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Pitch and impact assigned customers in accordance with training provided, standards and policies with a focus on deep level insights, customer success, upsell strategy, and strong relationship management

Serve as a trusted consultant with customers to onboard, develop and optimize advertiser’s campaigns

Interpret and develop business plans focused on driving customer goal achievement

Hit productivity, upsell, and customer impact targets

Handle a moderate volume of potential clients on a daily basis through outbound and inbound calls, aligning support with opportunities

Manage day to day activities independently and proactively based on customer needs and incentives.

Who are we looking for?

College degree or equivalent work experience

2-3 years overall work experience with 1 year as minimum in online advertising industry

Native level of Indonesian

Strong knowledge of Google Ads, understanding the synergy between different products, how to translate comprehensive marketing strategies into campaigns, and drive successful results.

1 year minimum experience in consultative selling : managing a portfolio of customers, identify customers / partners needs, focus on customer goals, results and clients satisfaction.

Proven track record of target overachievement, strong sales attitude and desire to meet and overachieve multiple KPIs and Sales Quotas.

Understanding of sales cycles including prospecting, communicating, negotiating and the ability to sell based on value, not price

Excellent verbal and written communication skills within required language(s)

Dependable, reliable with strong work ethic

Analytical and creative mindset, ability to solve problems

Proactive, organized, responsible, proven ability to work well with a team

Google Ads certification

Knowledge of digital media and its competitive landscape

2 years of consultative sales and / or business development experience

Proven technical ability with CRMs (customer relationship management) programs

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Digital Marketing Specialist • Malaysia