Immediate Hiring - Mandarin Customer Success Specialist (Banking Support)

Job Overview

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Immediate Hiring - Mandarin Customer Success Specialist (Banking Support)

role at

Agensi Pekerjaan JobScoper Sdn. Bhd. Responsibilities

ssist and educate customers on self-service and digital banking channels Handle account / transaction inquiries and provide solutions Conduct call-backs and follow-ups when needed Perform basic KYC checks and ensure compliance Deliver a professional, customer-first experience Job Requirements

Min. 1 year customer service experience in BPO or banking preferred; fresh grads welcome Fluent in English & Mandarin (spoken & written) Willing to work on rotational shifts if required Good communication skills and ability to build strong customer rapport Job Benefits

5 working days Training Provided Allowance Provided Annual leave / Medical leave Near to public transport Referrals increase your chances of interviewing at Agensi Pekerjaan JobScoper Sdn. Bhd. by 2x

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