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Specialist, Account Management (Talent Pool)
Specialist, Account Management (Talent Pool)foodpanda • Ipoh, Perak, Malaysia
Specialist, Account Management (Talent Pool)

Specialist, Account Management (Talent Pool)

foodpanda • Ipoh, Perak, Malaysia
14 days ago
Job description

Specialist, Account Management (Talent Pool)

We are looking for a Specialist, Account Management position based in Ipoh, Perak. The role focuses on identifying new business opportunities, promoting existing activities, and ensuring fast, sustainable growth within the foodpanda platform.

Responsibilities

  • Manage and expand relationships with existing restaurants, proactively identify new business opportunities.
  • Monitor accounts and identify upsell and cross‑sell opportunities.
  • Develop strategic marketing plans and ensure consistent growth for client businesses.
  • Track each account’s performance metrics and ensure compliance with foodpanda’s operational standards.
  • Maintain strong knowledge of the foodpanda business model and the online food‑ordering market.
  • Collaborate with other departments, stakeholders and internal support functions to meet quality standards, deliver projects on time, and address client concerns.

Qualifications

  • 2‑3 years’ experience in a client‑management role (client relationship building).
  • Proven B2B sales experience, preferably in F&B, media, advertising, FMCG or e‑commerce.
  • Exceptional verbal and written communication skills.
  • Ability to collect, track and analyze large amounts of data.
  • Strong problem‑solving and adaptability.
  • Proficient in MS Office; knowledge of Salesforce is a plus.
  • Multilingual ability is an added advantage.
  • Key Competencies

  • Account Management
  • Client Relationship Building
  • Upselling / Cross‑Selling
  • E‑Commerce
  • Revenue Management
  • Project Management
  • Data Analytics
  • Critical Thinking / Problem Solving / Negotiation
  • What We Offer

  • A dynamic and challenging work environment.
  • Commitment to personal and professional development.
  • Regular company and team events.
  • A vibrant, international team that values diversity and inclusion.
  • Responsibility from day one in a fast‑growing, global company.
  • Benefits : free food, health and dental insurance, and learning & development opportunities.
  • Seniority Level : Mid‑Senior level | Employment type : Full‑time | Industries : Software Development and IT Services.

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    Management Specialist • Ipoh, Perak, Malaysia

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