Are you driven, results-oriented and a team player?
With 17,000+ retailers and restaurants in over 15 countries, StoreHub is on a mission to enable everyone, big or small, to build successful businesses. At StoreHub, we're building a dream team whereby all of your colleagues are extraordinary at what they do and are highly effective collaborators. It is in such a team that you learn the most, perform your best work, improve the fastest, and have the most fun.
If this is a journey you’d like to embark on, keep reading!
In the Head of Product role, you'd be the key driver of our product vision and strategy. You will be responsible for leading StoreHub's evolution into a multi-product organisation, guiding the planning, innovation, and execution of products that our customers love. You'll lead and mentor our product and design teams to deliver exceptional experiences, ensuring we solve real-world problems for SME business owners across the region.
You don’t need to be an expert or know everything about our industry (even we don’t!). But the work is challenging, fast paced, and always on the bleeding edge. So, we’re looking for someone with a curious mind, a strong drive to make things happen, and a passion to keep improving yourself.
What you will do :
- Product Vision and Strategy
Develop StoreHub into a multi product organisation, and be the key driver of planning, strategy, and product innovation
Research and understand customer requirements, competitive offerings, and other opportunitiesAbility to use data, your experience, and product instincts to identify the best areas to focus onSpend time understanding the changing marketplace and the areas where we can help our customers in order to build our product roadmapPresent the product vision and roadmap to customers, prospects, employees, and stakeholdersTactical ExecutionLead the product and design team to drive high-quality execution of the product roadmap and vision
Partner with the engineering team to deliver against our product priorities and set frequent, near-term milestone releases, drive the company towards them, and measure their impact.Go-to-MarketCollaborate with engineering, marketing, operations, sales, and other internal teams at StoreHub to coordinate significant product launches and deliver compelling product experiences for thousands of customers across Southeast Asia
Team BuildingBe a phenomenal communicator, coach, and mentor
Develop the product team to be data driven, empathetic, and high performing to drive the StoreHub platform and product visionProduct Practice and CultureDefine and formalise the product ways of working at StoreHub
Implement new practices and processes to ensure delivery of exceptional customer experiencesLifecycle ManagementWork closely with the Product team to regularly analyse and communicate the product’s performance
Interpret the feedback and take steps to ensure that the product meets its performance targetsYou will need to have / be :
Humility, a positive can-do attitude and personal initiative5+ years in a Product Leadership role at a product-centric technology company (preferably a SaaS product)Deep understanding of technology, including an ability to collaborate with engineering leaders and steer roadmaps for complex productsExperience working directly with cross-functional leadership and executive teams to collaboratively drive product directionStrong communication skills and high levels of empathy; capable to build a strong connection with internal cross function teams as well as potential and existing customersExtremely high standards, attention to detail, and a drive for continuous improvement, while also being able to ship product fast and iterativelyHighly analytical, data-driven thinking that leads the company and product organisation to focus on outcomes that inflect the trajectory of StoreHubExcellent command of written and spoken EnglishWhat makes working at StoreHub awesome (and refreshing!) :
Our people - for real! StoreHubbers are some of the smartest and most interesting people you can work with. Expect to do a lot of peer-learning.Culture of Candour. We embrace directness, hate bureaucracy, and move fast. If you're tired of 'corporate nonsense' you'll feel right at home.Cutting edge tools. If something can be automated, we'll make it happen. You will be introduced to many different tools we use that support everyday tasks, so that we can focus our minds on the kind of work that matters.Impact not just effort. We recognize that results are not tied to the number of hours worked. There's no reward for long hours with poor results and no penalty for leaving on time if your work is excellent. To be great, most of us have to put in considerable effort, but we don't measure contribution by hard work or long hours.CHANGE. Our core values are super important to us. The more you resonate with them, the more you'll find yourself a good fit.Communicate for Clarity
Humble and HungryAuthentic but not anssholeNimble and QuickGrowth MindsetEfficiency and ExcellenceWe do have all the other cool perks too :
Apple Macbooks for everyoneFree Season ParkingFully stocked fridge and pantry - Coffee, snacks, and more yumsCutting edge tools. If something can be automated, we'll make it happenMedical and Dental Outpatient Visits + Medical InsuranceOpportunities for career growth and continuous learningWe are an equal-opportunity employer and value diversity at StoreHub. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, marital status, veteran status, or disability status.
