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Head of Factory Operations

Head of Factory Operations

Monroe Consulting GroupJohor Bahru, Johor, Malaysia
30+ days ago
Job description

Executive Recruitment Firm Monroe Consulting is currently recruiting on behalf of an established Bakery in Johor owned by a public-listed company for the Head of Factory Operation position. As the Head of Factory Operations, you will be responsible for overseeing the end-to-end operations of the factory, including production, logistics, finished goods, engineering, quality control, R&D, and infrastructure. This role ensures high efficiency, food safety compliance, product innovation, and operational excellence. Reporting to the Head of Business Unit, the incumbent leads a cross-functional team to deliver on production targets, cost control, and business growth.

Job Responsibilities

  • Production Management

Lead and oversee all daily food production activities to ensure product availability and quality.

  • Develop and implement standard operating procedures (SOPs) and food production standards.
  • Monitor production output, quality metrics, and ensure alignment with forecasted demand.
  • Coordinate new product launches and festive campaigns with R&D and marketing teams.
  • Drive lean manufacturing practices and continuous improvement initiatives on the shop floor.
  • Quality Control & R&D
  • Ensure product consistency, taste, and food safety through robust quality assurance systems.

  • Drive continuous improvement initiatives using lean manufacturing tools.
  • Oversee product trials, menu development, and enhancement of existing product lines.
  • Engineering & Maintenance
  • Oversee factory engineering operations, including preventive maintenance, troubleshooting, and repair of equipment (e.g. ovens, mixers, packaging machines).

  • Ensure production machinery is safe, compliant, and operating at optimal efficiency.
  • Collaborate with engineering to implement upgrades or process automation where feasible.
  • Logistics & Distribution
  • Manage raw material and finished goods inventory to minimize waste and ensure availability.

  • Oversee warehouse operations, stock control, and logistics planning.
  • Supervise transportation fleet operations, including route optimization and vehicle maintenance.
  • Lead the team of drivers and logistics personnel to ensure punctual and efficient deliveries.
  • Monitor delivery KPIs and optimize logistics cost-effectiveness.
  • Coordinate internal product transfers and ensure timely delivery of goods to outlets.
  • Finished Goods Management
  • Oversee packaging, labelling, storage, and dispatch of finished goods.

  • Ensure stock rotation and traceability practices (FIFO / FEFO) are followed consistently.
  • Work closely with the logistics and sales teams to ensure timely delivery to retail points.
  • Maintain inventory accuracy and minimize product wastage or spoilage.
  • Lead the Finished Goods team to ensure smooth end-of-line operations.
  • Operational Excellence & Strategy
  • Lead cross-departmental projects aimed at enhancing productivity, cost control, and process efficiency.

  • Analyze operational data, production reports, and sales trends to inform decision-making.
  • Support strategic planning, risk management, and business continuity initiatives.
  • Factory Infrastructure Management
  • Manage the overall factory facility, including building maintenance, utilities, and general safety.

  • Coordinate with external vendors for repairs, upgrades, pest control, and sanitation services.
  • Ensure factory hygiene and infrastructure readiness for audits and inspections.
  • Lead fire safety drills, emergency preparedness, and building safety compliance.
  • Leadership & People Development
  • Lead and develop a high-performing team across production, logistics, and engineering functions.

  • Forecast labor needs, especially during peak production seasons or festive launches.
  • Cultivate a strong safety culture and ensure compliance with workplace safety policies.
  • Train and mentor team members to improve skillsets and maintain operational excellence.
  • Reporting & Communication
  • Prepare and present monthly reports on factory performance, costs, and improvement plans

  • Collaborate closely with the Head of Business Unit and other department heads to ensure alignment of operational goals with company objectives.
  • Talent Traits

  • Strong leadership and team management experience across production and engineering functions.
  • Deep knowledge of food manufacturing and quality assurance standards.
  • Proven ability to manage operations at scale and deliver continuous improvement.
  • Data-driven decision-making capabilities and strong problem-solving skills.
  • A hands-on, collaborative leadership style with the ability to drive change and engage teams.
  • Excellent communication skills, both verbal and written.
  • Strong project and time management abilities.
  • A passion for food quality, operational excellence, and customer satisfaction.
  • Job Requirement

  • Bachelor's Degree in Food Technology, Engineering, Manufacturing, Operations Management, or related field.
  • Minimum 8-10 years of experience in food manufacturing or FMCG operations, with at least 5 years in a leadership role.
  • Familiarity with ISO, HACCP, GMP, and other food safety standards.
  • Experience overseeing logistics, engineering, and production departments.
  • Proficiency in operational reporting, production planning tools, and Microsoft Office Suite.
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