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Retail Area Manager
People Profilers Pte LtdKuala Lumpur, Kuala Lumpur, Malaysia1 day ago
Job descriptionLead Retail Operations by oversee the daily operations of retail stores Conduct regular store visits and audits Set the sales targets, execute sales strategies to meet or exceed sales targets across multiple locations Support in implementing promotional activities, in-store campaigns, and sales events Track daily, weekly, and monthly sales performance, providing insights and recommendations for improvement. Help in identifying training needs for staff, and support the implementation of development programs that enhance their skillset. Conduct performance reviews for retail staff, offering feedback and guidance to help teams improve their performance. Monitor inventory levels, ensuring accurate stock management, and coordinating with supply chain teams to maintain optimal stock levels in all stores. Collaborate with the marketing and visual merchandising teams to ensure that in-store promotions are well executed and displays align with company objectives and branding. Work with the HR team to support the recruitment, onboarding, and training of retail staff Managing retail budgets, including store-level operating expenses, promotional costs, and payroll. Help monitor operational costs and identify opportunities to improve profitability. Support New Store Opening Monitor competitor activities and trends, stay up to date on industry movements and customer behaviour
Job Requirements :
- Bachelor's degree in Business Administration, Retail Management, Sales, or a related field.
- Minimum of 3-5 years of experience in retail operations or sales management, preferably in a supervisory or assistant manager role.
- Strong understanding of retail operations, customer service best practices, inventory management, and visual merchandising.
- Proven track record of contributing to sales growth and achieving performance targets in a retail environment
- Passion for delivering excellent customer service and enhancing the overall customer experience.
- Experience in team management, with the ability to motivate, mentor, and support retail teams to achieve their goals.
- Ability to analyze sales data, monitor store performance, and provide actionable recommendations for improvement.
- Strong verbal and written communication skills, with the ability to collaborate effectively across departments.
- Excellent time management and organizational abilities, with the capability to manage multiple projects and deadlines.
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Area Manager • Kuala Lumpur, Kuala Lumpur, Malaysia