Senior Sales Contact Centre Leader

An established industry player is seeking a dynamic leader to manage large teams in a fast-paced environment. This role emphasizes operational excellence and outstanding user experience, requiring a candidate with extensive experience in the BPO / ITES industry. You will oversee daily operations, ensuring adherence to service level agreements while fostering a positive team culture. If you are passionate about mentoring and driving continuous improvement, this opportunity offers a chance to make a significant impact in a collaborative and innovative setting.

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