Overview
Join to apply for the Senior HR Operations Specialist – Tier 2 role at Coherent Corp.
Primary Duties & Responsibilities
- APAC & EMEA regional coverage (ROA, China, EMEA and new HRSS migration markets).
- Key Responsibilities :
- Core HR Operations (95%)
- Employee Data Management
- Process and validate employee lifecycle transactions (new hire, transfers, promotions, terminations) in HCM systems (Oracle / SF) ensuring accuracy and compliance.
- Conduct proactive data audits and cleansing to maintain 100% data integrity across APAC and EMEA regions.
- Manage document generation (contracts, letters, certificates) in alignment with Coherent templates and statutory requirements.
- HR Process Execution
- Administer benefits enrolment, changes, and terminations according to country-specific policies and vendor SLAs.
- Handle payroll-impacting data changes and coordinate with Payroll teams to ensure accurate monthly processing.
- Execute statutory compliance activities, such as contributions reporting, tax documentation, and audit preparation.
- Service Delivery Excellence
- Serve as Tier 1 resolution point for escalated employee queries from Helpdesk, ensuring SLA adherence and positive employee experience.
- Identify recurring issues, propose process improvements, and work with COEs to resolve root causes.
- Maintain confidentiality and compliance with data privacy laws (e.g., GDPR, PDPA).
- HRSS Setup & Stabilisation Support
- Support data migration, cleansing, and validation activities for HRSS go-live.
- Participate in User Acceptance Testing (UAT) and feedback loops for system / process readiness.
- Document new SOPs and update the HRSS knowledge base to ensure standardization and scalability.
Backup Immigration Support (5%)
Assist in employment pass (EP) and professional visit pass (PVP) application processes when primary immigration specialist is unavailable.Support quota checks, vendor coordination, and document collection for immigration cases.Ensure compliance with local immigration regulations during backup duties.Continuous Improvement & Governance (5%)
Contribute to HR process optimization initiatives for operational efficiency.Support governance and compliance reporting activities for audit readiness.Participate in cross-functional HRSS projects as required.Education & Experience
A bachelor’s degree in Human Resources / Business Admin or its equivalents with at least 4 - 6 years of relevant work experience in HR (functional skills).Skills
Minimum 4–6 years’ HR operations experience in a shared services or multinational environment, with exposure to multiple APAC countries.Process migration and HRSS setup knowledge, including UAT, SOP drafting, and workflow mapping.Strong service orientation with demonstrated ability to meet or exceed SLAs.Continuous improvement mindset with ability to spot inefficiencies and recommend solutions.Strong stakeholder management and ability to work with diverse teams across cultures.Clear, concise written and verbal communication skills in English; proficiency in a third language (Vietnamese, Japanese, Korean, Hindi, or Filipino) is an advantage.High level of discretion in handling confidential employee dataCulture Commitment
Ensure adherence to company’s values (ICARE) in all aspects of your position at Coherent Corp. :
I ntegrity – Create an Environment of TrustC ollaboration – Innovate Through the Sharing of IdeasA ccountability – Own the Process and the OutcomeR espect – Recognize the Value in EveryoneE nthusiasm – Find a Sense of Purpose in WorkCoherent Corp. is an equal opportunity / affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
About Us
Coherent is a global leader in lasers, engineered materials and networking components. We are a vertically integrated manufacturing company that develops innovative products for diversified applications in the industrial, optical communications, military, life sciences, semiconductor equipment, and consumer markets. Coherent provides a comprehensive career development platform within an environment that challenges employees to perform at their best, while rewarding excellence and hard-work through a competitive compensation program. It\'s an exciting opportunity to work for a company that offers stability, longevity and growth. Come Join Us!
Note to recruiters and employment agencies
We will not pay for unsolicited resumes from recruiters and employment agencies unless we have a signed agreement and have required assistance, in writing, for a specific opening.
About The Team
Coherent Malaysia (formerly known as II-VI Incorporated) began operations in 2001 through the incorporation of Finisar Malaysia with 300 headcounts, now employs over 3000 employees. Ipoh’s assembly and test site for optical components, transceivers, and wavelength management equipment, remains committed to the expansion of Coherent Corporation, accelerated by the growth of next generation products to meet the increasing demands for network bandwidth and data storage.
Coherent provides a comprehensive career development platform within an environment that challenges employees to perform at their best, while rewarding excellence and hard-work through a competitive compensation program. It\'s an exciting opportunity to work for a company that offers stability, longevity and growth. Come Join Us!
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