Executive Forwarding

Job Description : -

• Assist the Manager / A.Manager to achieve the organizations objectives short term and long terms goals.
• Manage, monitor and supervise the forwarding Operation activity effectively and efficiency to enhance customer satisfaction and customer retention.
• Ensure the accuracy of import export Customs clearance documentation using the EDI data entry (K1,K2, K3, K8, K9, DG, ZB and FSPG) in conformance with the Customs regulations.
• Ensure the documentation accuracy such as HS Code, duty, tax computation and exemption for smooth Custom cargo clearance activity and timely distribution to customers.
• Monitor and handling matters related issues such as DG, ZB, BG drawback, COO and import-export temporary procedures ATA, Carnet, BG and etc.
• Resolve cargo reporting discrepancies with Customs department.
• Resolve the customer's problems, complaints, within own level authority, investigate till up to resolution or escalate to concerned parties to expedite the actions.
• Report Customer feedback from potential and existing customer to the Management.
• Good networking and relationships with customers, vendors, transporter and stakeholder.
• Provide contingency planning to operation team to minimize delivery disruptions to customers.
• Always adhere to the Health, Safety and Environmental Policy all the time.
• Ensure all the activity are compliance with business ethics and Company code of conduct.
• Obey and execute any other task instructed by the Manager, HOD or higher level at any time.

Working Experiences and Academic Requirements : -

Job Types : Full-time, Permanent

Pay : RM2, RM3,500.00 per month

Benefits :

Work Location : In person