About the Company :
Our client is a global snack chain with over 1,800 stores worldwide. They are Thailand's fastest growing F&B companies with more than 120 branches across Thailand in 7 years. At Malaysia, they are now one of the fastest growing QSR chains with 22 stores and more just within 2 years.
Job Responsibilities :
Operations
- Operate and manage multiple store operations for the region
- Define and drive service excellence in food retail operations to ensure that operations meet internal and external customer satisfaction
- Drive sales performance of each store under his / her sales area
- Prepare duty roster, reports at the end of the shift / week, including staff control, food, beverage, cash control and sales.
- Monitor labour (OT hours) and matters including inventory control and conducting daily and monthly stock take.
- Manage documents filing, communicate information from HQ / Marketing to store team.
- Constantly review, evaluate operations / procedures, and suggest improvements to the
- management.
- Ensure consistent execution of store SOPs to maintain a clean, organised and presentable store.
- Ensure that in-house control systems / audit requirements are always adhered to.
- Ensure all staff are well briefed on their responsibilities and are constantly given supervision and motivation on all aspects of their work.
- Support the recruitment and selection of employees to the agreed staffing levels by using a cost-effective recruitment methods.
- Provide guidance and direction to staffs, including setting performance standards and monitoring their performance.
- Handle disciplinary issues, conducting annual review and confirmation of staff.
Supply Chain
Manage supply chain (basic supply planning, procurement & logistics) and collaboratewith international team to ensure end-to-end seamless operationsForecast food and beverage consumptions based on historical data and trends to avoidwastages and efficient stock ordering.Management
Lead projects necessary in order to meet the companys goals.Perform all ad hoc tasks as and when required by the Management.Make appropriate decisions in a fast-paced environment and update management teamaccordingly.Other duties to be assigned as neededBenefit :
Competitive remuneration packageYoung team with clear growth trajectoryWork Environment :
Fast-paced, energetic and fun working environmentFlat hierarchy - We all work closely as a teamResults-driven Culture - You are judged by your performance and nothing else.Workplace Freedom You're responsible for your own schedule. Work how and when you like andwell respect it.Great opportunities for career growth - We're a fast-growing organization that values meritocracy.There's no limit to how far you can growJob Requirements :
3-5 years of experience running Operations team in QSR / F&B industrySelf-driven, accountable and passion for resultsResourceful, energetic and eager to drive impactAdaptive, innovative and agileGrowth mindset with shared vision to grow the companyStrong business acumen with adept problem solving skillsInclusive team player in an empowered start-up environmentStrong communication skills in BM and EnglishProficient in Microsoft office (powerpoint, excel, outlook)Travel within Malaysia especially Klang ValleyValid typhoid vaccination and food handler certificate. (halal certificate is a plus)Possess own vehicleWilling to work extra hours, weekend and during Public HolidaysAbility to travel domestically / internationally for training / new store openingWorking Location
Sri PetalingRemuneration
MYR 8,000 - MYR 10,000Consultant in Charge
Kah Wai | kahwai.neoh@hunters-in.com | 012 233 3162